Emerald

Symbols can effectively serve as triggers for cognitive and behavioral change. However, little is known about the use of symbolism in organizational change efforts. Therefore, this study, utilizing a national survey of turnaround change agents (TCAs), investigated their use of verbal, enacted, and material symbols during business turnarounds. Conclusions are drawn concerning the metaphors used to describe the context of the business turnaround and TCAs' usage and rated effectiveness of symbols. It is suggested that multiple symbolism practices should be included in organizational diagnoses.

This paper investigated the interactions between gender stereotypes for jobs, applicant gender, and the communication styles used by male and female applicants during an interview. This study was conducted as a laboratory experiment, utilizing a 2x2x2 mixed design. Subjects read one job description and heard three audiotapes of all male or all female job applicants exhibiting a dominant, submissive, or neutral communication style. The subjects then rated the applicant on five dimensions. These dimensions are likeability, competence, sociability, overall impression, and hireability. Results showed significant interactions of applicant gender and communication style on four of the five dimensions rated in this study. An inspection of the dimension means revealed different effects for gender‐appropriate and gender‐inappropriate behavior for males and females. Males were penalized on ratings of overall impression and hireability for communicating in stereotypically gender‐inappropriate manners. Females were penalized on ratings of sociability and likeability for communicating in a stereotypically gender‐inappropriate fashion. The implications of these findings for using interviews are then discussed in terms of aversive genderism.

An approach for thinking about, and intervening in, organizational change processes is developed which tries to achieve a balance between the naiveté of popular linear approaches to change and the complexity of metaphoric models that have been suggested in the recent academic literature. Two concepts, mind‐set and paradox, are advanced with the aim of encouraging reflective thinking among organizational members. An application of the concepts in a specific organizational setting is provided. This paper provides both researchers and managers with a renewed vocabulary, enabling them to better understand the processes that are set in motion by planned organizational change.

In this paper we question whether we know enough about organizational theorizing to be able transfer it to the Commonwealth of Independent States (CIS) countries. The researchers in general see that our organizational theorizing is heavily contingent on the social institutions of Western society. While we think of the CIS situation as one of political, economic, and social collapse, it is really more a matter of institutional collapse. Thus, given the contingencies noted above, it is not at all clear why we expect our organizational theories to apply to them. We propose an institutional analysis at three levels: universal, contingent, and developmental. At the universal level, there is no difference between the institutions of the CIS and the West. At the contingent level, the institutional fabric differs in ways that can be accommodated. At the developmental level, the most crucial, the CIS will have to develop their own new social institutions before their economies can gather momentum. We argue that such institutions are built up as organizational teams work on unresolved problems and build up the knowledge that is gradually institutionalized outside the originating organizations.

The field of interorganizational studies is not currently known for applying qualitative methodologies with the same enthusiasm as statistically‐based survey techniques. A review of recent developments in qualitative methodologies reveals several techniques which can be fruitfully applied to the study of interorganizational (IO) networks. This paper extends the meaning‐based social definitionist perspective to the study of IO networks, by drawing upon the relevant theoretical aspects of social phenomenology, symbolic interactionism, and ethnomethodology. The social definitionist perspective is concerned with theories and methodologies relevant to the social definition and construction of meaning in multiple actor settings. Such a meaning‐based perspective would facilitate the application of qualitative methodologies to IO networks, in parallel with similar developments in organizational behavior. The paper identifies four specific types of qualitative analyses for IO studies: phenomenological typification, domain analysis, componential analysis, and conversational analysis.

Shareholders are demanding that firms change their ownership and corporate governance structures to improve accountability and corporate performance. This study examined the influence of ownership and governance on entry mode selection, considered a key decision for international firms and one with important financial implications. Results indicate that owner control is related to the selection of higher risk and higher control forms of entry. Partial support was found for the effects of other governance mechanisms.

The organizational culture and climate of General Dynamics, Electronics Division was examined in relation to several change efforts implemented between the years of 1983 and 1992. An attempt was made to identify those elements of the organization's culture that contributed to resistance to planned change. The relative merits of climate analysis and cultural analysis are discussed Two conflicting subcultural structures were identified which represented substantial difficulties for change implementation. The study concluded that using organizational climate analysis may not be sufficient to provide change agents with the means to affect change, and that analysis of cultural assumptions is needed to reveal the most substantial barriers to change.

Numerous empirical investigations have attempted to study the relationship between multinationality and firm performance. Results from these studies have produced conflicting findings about this relationship. We argue that one of the causes of the conflicting findings may be an imprecise conceptualization of multinationality. We propose a multidimensional conceptualization based on a methodological review of previous research.