Channel Conflict and Coordination in the E‐Commerce Age Tập 13 Số 1 - Trang 93-110 - 2004
Andy A. Tsay, Narendra Agrawal
A number of factors, including developments in Internet‐based commerce and third‐party logistics, have led many companies to consider engaging in direct sales. Such a company may at once be both a supplier to and a direct competitor of any existing reseller partners (e.g., land‐based retailers), which can result in “channel conflict.” This can have momentous implications for distribution ...... hiện toàn bộ THE ROLE OF SUPPLY MANAGEMENT CAPABILITIES IN GREEN SUPPLY Tập 10 Số 2 - Trang 174-189 - 2001
Frances Bowen, Paul D. Cousins, Richard Lamming, ADAM C. FARUKT
Managers realize that they should avoid complex green supply initiatives when they do not have the capabilities to implement them. However, they have little guidance on how these capabilities can be developed. This paper provides an initial analysis of the role of supply management capabilities in green supply. We argue that the implementation of green supply is better explained by focusi...... hiện toàn bộ The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research Tập 16 Số 6 - Trang 665-688 - 2007
O. Zeynep Akşin, Mor Armony, Vijay Mehrotra
Call centers are an increasingly important part of today's business world, employing millions of agents across the globe and serving as a primary customer‐facing channel for firms in many different industries. Call centers have been a fertile area for operations management researchers in several domains, including forecasting, capacity planning, queueing, and personnel scheduling. In addi...... hiện toàn bộ INTERNATIONAL DIFFUSION OF ISO 14000 CERTIFICATION Tập 10 Số 3 - Trang 327-342 - 2001
Charles J. Corbett, David A. Kirsch
The ISO 9000 series of quality management systems standards and the more recent ISO 14000 environmental management systems standards have generated much controversy among practitioners. Although ISO 9000 has become a de facto requirement for many firms, its effects are poorly understood, and similarly the value and domain of applicability of ISO 14000 have been questioned. This paper repo...... hiện toàn bộ Technology Choice and Capacity Portfolios under Emissions Regulation Tập 25 Số 6 - Trang 1006-1025 - 2016
David F. Drake, Paul R. Kleindorfer, Luk N. Van Wassenhove
We study the impact of emissions tax and emissions cap‐and‐trade regulation on a firm's technology choice and capacity decisions. We show that emissions price uncertainty under cap‐and‐trade results in greater expected profit than a constant emissions price under an emissions tax, which contradicts popular arguments that the greater uncertainty under cap‐and‐trade will erode value. We fur...... hiện toàn bộ Retailer Information Sharing with Supplier Encroachment Tập 27 Số 6 - Trang 1133-1147 - 2018
Song Huang, Xu Guan, Ying‐Ju Chen
This study investigates a retailer's incentive for sharing private demand information with a supplier who may encroach the retail channel by imposing a fixed entry cost. Although conventional wisdom suggests that a retailer should withhold her private demand observations to maintain an information advantage over the supplier, we obtain a different conclusion by demonstrating that the reta...... hiện toàn bộ Cân bằng Tài chính trong Kênh Phân Phối với Ràng Buộc Vốn Dịch bởi AI Tập 21 Số 6 - Trang 1090-1101 - 2012
Bing Jing, Xiangfeng Chen, Gangshu Cai
Có sự tồn tại các ràng buộc về vốn trong nhiều kênh phân phối. Chúng tôi nghiên cứu một kênh bao gồm một nhà sản xuất và một nhà bán lẻ, trong đó nhà bán lẻ gặp ràng buộc về vốn. Nhà bán lẻ có thể tài trợ cho hoạt động kinh doanh của mình bằng cách vay tín dụng từ thị trường ngân hàng cạnh tranh hoặc từ nhà sản xuất, miễn là nhà sản xuất sẵn sàng cho vay. Khi chỉ có một loại tín dụng (hoặ...... hiện toàn bộ Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond Tập 31 Số 1 - Trang 9-31 - 2022
Tsan‐Ming Choi, Subodha Kumar, Xiaohang Yue, Hau‐Ling Chan
In the Industry 4.0 era, automation and data analytics emerge as the major forces to enhance efficiency in operations management (OM). Disruptive technologies, such as artificial intelligence, robotics, blockchain, 3D printing, 5G, Internet‐of‐Thing, digital twins, and augmented reality, are widely applied. They potentially will bring a radical change to real world operations. In this stu...... hiện toàn bộ