Purpose Organizations need to find ways to survive in unpredictable, dynamic and
rapidly changing environments. The development of organizational capabilities,
such as relational, is a dynamic process of adaptation, which seeks to adjust to
an unstable environment. Within this context, the purpose of this paper is to
analyze, through a systematic review (SR), 36 articles, which discuss the
influen... hiện toàn bộ
Ricardo Jorge Correia, José G. Dias, Mário Sérgio Teixeira
PurposeThis paper aims to explore a new causal link between market orientation
and business performance by introducing dynamic capabilities as a mediator of
the relationship between market orientation and competitive advantages, which
ultimately determine business performance.Design/methodology/approachThe
mediating roles of dynamic capabilities and competitive advantages are tested
with a sample ... hiện toàn bộ
PurposeThe aim of this paper is to explain how the globalisation of services can
be limited or enhanced by societal effects.Design/methodology/approachThis
analysis is based on a single case study. The authors use a qualitative and
longitudinal approach, with in‐depth interviews and archives collected during a
six‐year period of participant observation inside the firm.FindingsThe authors
argue tha... hiện toàn bộ
PurposeThe purpose of this paper is to propose a conceptual approach to
determining an optimal strategy development process and controlling of the
defence spending, by utilizing the decision‐making system adopted in the
Republic of Estonia.Design/methodology/approachThe author offers a part of the
Balanced Scorecard model named “Management and Control Perspective” as one of
the improvement tools f... hiện toàn bộ
PurposeThe purpose of this paper is to demonstrate how key strategic decisions
are made in practice at successful FTSE 100
companies.Design/methodology/approachThe paper is based on a semi‐structured
interview with Ms Cynthia Carroll, Chief Executive of Anglo American
plc.FindingsThe interview outlines a number of important factors on: the
evolution of strategy within Anglo American, strategy exec... hiện toàn bộ
PurposeThe purpose of this paper is to explore, from a practical point‐of‐view,
a number of key strategic issues that critically influence organisations'
competitiveness.Design/methodology/approachThe paper is based on a
semi‐structured interview with Mr Paul Walsh, CEO of Diageo. Diageo is a highly
successful company and Mr Walsh has played a central role in making Diageo the
number one branded d... hiện toàn bộ
PurposeThe purpose of this paper is to propose the idea of linking the use of
the Monte Carlo simulation with scenario planning to assist strategy makers in
formulating strategy in the face of uncertainty relating to service quality gaps
for life insurance business, where discontinuities always remain for need‐based
selling.Design/methodology/approachThe paper reviews briefly some applications
of ... hiện toàn bộ
PurposeThe aim of the research is to investigate the influence of emotional
attitudes towards change on managers' tolerance of
ambiguity.Design/methodology/approachA total of 70 CEOs of Greek IT firms
completed questionnaires examining tolerance of ambiguity, emotional attitudes
towards change ambiguity and job satisfaction. Principal components analysis and
ordinary regression analyses were used ... hiện toàn bộ