International Journal of Quality and Reliability Management
SCOPUS (1970,1984-2023)ESCI-ISI
0265-671X
1758-6682
Anh Quốc
Cơ quản chủ quản: Emerald Group Publishing Ltd.
Lĩnh vực:
Strategy and ManagementBusiness, Management and Accounting (miscellaneous)
Các bài báo tiêu biểu
Implementing ISO 14000 in Sweden: motives, benefits and comparisons with ISO 9000ISO 14000 is based on the concept that better environmental performance can be achieved when environmental aspects are systematically identified and managed. Despite the growing interest in voluntary environmental management standards, little empirical information exists and only a few survey studies have been made. This paper contains an evaluation of results from a survey on ISO 14000 an... ...
Tập 20 Số 5 - Trang 585-606 - 2003
Relationship quality antecedents: the Malaysian retail banking perspectivePurpose The purpose of this research is to examine the impact of relationship marketing (RM) underpinnings namely, trust, commitment, communication and conflict handling on the quality of firm‐customer relationship as well as the levels of contribution of these underpinnings. ...
Tập 24 Số 8 - Trang 829-845 - 2007
Improving risk evaluation in FMEA with a hybrid multiple criteria decision making method
Purpose
– The purpose of this paper is to develop a new failure mode and effect analysis (FMEA) framework for evaluation, prioritization and improvement of failure modes.
Design... ...
Tập 32 Số 7 - Trang 763-782 - 2015
Maintenance management models: a study of the published literature to identify empirical evidence
Purpose
– Maintenance and its management has moved from being considered a “necessary evil” to being of strategic importance for most competitive organisations around the world. In terms of the identification and use of organisational-wide maintenance management models the picture is not clea... ...
Tập 32 Số 6 - Trang 635-664 - 2015
Applying technology road‐maps in project selection and planningPurpose The purpose of this paper is to show that existing project portfolio management methods have failed to take firms' long‐term strategies into account. To overcome this limitation, it is proposed to suggest technology road‐maps (TRMs) as a tool to assist with project selection and planning. ...
- 2008
Economic statistical np‐control chart designs based on fuzzy optimizationConsiders the problem of determining economic statistical np ‐control chart designs under the fuzzy environment of closely
satisfying type I and II errors. Goes on to model the problem as fuzzy
mathematical programming, and uses a heuristic method to obtaining the
solution.
Tập 12 Số 1 - Trang 82-92 - 1995
Customer‐focused build‐in reliability: a case studyBuild‐in reliability (BIR) is becoming an essential requirement for product development today. However, the task of BIR can be resource‐intensive since root causes identification is necessary. If a product is complex, the number of possible failure modes can be great, rendering BIR too large to be practical. In this work, an objective methodology for BIR is developed so that the task of BI... ...
Tập 20 Số 3 - Trang 378-397 - 2003
How Often Should a Machine be Inspected?This article provides the answer to the question asked in the title when certain simple conditions apply, and so improves the approximate solutions given by previous writers. The assumptions are: the machine either works perfectly or not at all; there is a constant probability of random failure; the cost of inspection and of restoring the machine to as‐new condition are both fixed: failure... ...
Tập 7 Số 4 - 1990
Quality in project environments: a non‐conventional agendaA growing body of evidence indicates the emerging applications of projects and their role in modern businesses. The agreement over project success criteria and delivery of a quality product still remains a key managerial concern. Underlying theoretical concepts and empirical evidence presented in this report confirm that the project management body of thought is evolving beyond conventiona... ...
Tập 17 Số 4/5 - Trang 554-570 - 2000
Conflict or congruence?In 2000, a survey was conducted at a Danish hospital with the overall purpose to evaluate the hospital on all the criteria of the excellence model. Leaders and employees were asked to answer 56 questions formulated to cover all nine criteria and based on EFQM's self‐asssessment material. A comparison will be made between these leader scores and the employee scores with the purpose to measu... ...
Tập 21 Số 7 - Trang 747-762 - 2004