Implementing ISO 14000 in Sweden: motives, benefits and comparisons with ISO 9000

International Journal of Quality and Reliability Management - Tập 20 Số 5 - Trang 585-606 - 2003
Bozena Poksińska1, Jens J. Dahlgaard1, Jörgen Eklund1
1Quality and Human System Engineering, Department of Mechanical Engineering, Linköping University, Linköping, Sweden

Tóm tắt

ISO 14000 is based on the concept that better environmental performance can be achieved when environmental aspects are systematically identified and managed. Despite the growing interest in voluntary environmental management standards, little empirical information exists and only a few survey studies have been made. This paper contains an evaluation of results from a survey on ISO 14000 and ISO 9000 companies. The study presents experiences from the standards implementation processes in Sweden. It focuses on motives for implementation, perceived benefits and key implementation factors. Further, comparisons are made between ISO 14000 and ISO 9000 systems. Swedish companies mainly use the standard to demonstrate their commitment to environmental protection. Most benefits are also perceived in the improved relations with stakeholders and in marketing advantages. Since the standard requires companies to set their environmental policy and objectives themselves, the identification of environmental aspects was stated as most important and also as the factor requiring most effort. Organizations require their suppliers to implement ISO 9000 to a greater extent than ISO 14000.

Từ khóa


Tài liệu tham khảo

Ammenberg, J. (2001), How do standardised environmental management systems affect environmental performance and business?, Licentiate Thesis no. 907, Department of Physics and Measurement Technology, Linköping Universitet, Linköping.

Azzone, G., Bianchi, R. and Noci, G. (1997), “Implementing environmental certification in Italy: managerial and competitive implications for firms”, Eco‐Management and Auditing, Vol. 4, pp. 98‐108.

Beechner, A.B. and Koch, J.E. (1997), “Integrating ISO 9000 and ISO 14001”, Quality Progress, Vol. 30 No. 2, pp. 33‐6.

Boiral, O. and Sala, J.‐M. (1998), “Environmental management: should industry adopt ISO 14001?”, Business Horizons, Vol. 41 No. 1, pp. 57‐64.

Carlsson, M. and Carlsson, D. (1996), “Experiences of implementing ISO 9000 in Swedish industry”, International Journal of Quality & Reliability Management, Vol. 13 No. 7, pp. 36‐47.

Carraro, C. and Leveque, F. (1999), Voluntary Approaches in Environmental Policy, Kluwer Academic Publishers, Dordrecht.

Christensen, P. and Rasmussen, B.D. (1998), “Implementation of environmental management in the Danish printing house industry”, Eco‐Management and Auditing, Vol. 5, pp. 88‐94.

Gilbert, A. and Churchill, J. (1995), Marketing Research Methodological Foundations, The Dryden Press, Fort Worth, TX.

Gleckman, H. and Krut, R. (1997), “Neither international nor standard: the limits of ISO 14001 as an instrument of global corporate environmental management”, in Sheldon, C. (Ed.), ISO 14001 and Beyond Environmental Management Systems in the Real World, Greenleaf Publishing, Sheffield, pp. 45‐50.

ISO (1996), Management Systems – Specification with Guidance for Use (ISO 14001:1996), Swedish Standards Institution, Stockholm.

ISO (1998), ISO 14000 – Meet the Whole Family, International Organization for Standardization, Geneva, pp. 1‐9.

ISO (2000), The ISO Survey of ISO 9000 and ISO 14000 Certificates – Tenth Cycle, International Organization for Standardization, Geneva, pp. 1‐19.

Karapetrovic, S. and Willborn, W. (1998), “Integration of quality and environmental management systems”, The TQM Magazine, Vol. 10 No. 3, pp. 204‐13.

Karltun, J., Axelsson, J. and Eklund, J. (1998), “Working conditions and effects of ISO 9000 in six furniture making companies: implementation and processes”, Applied Ergonomics, Vol. 29 No. 4, pp. 225‐32.

Kirkpatrick, D. and Pouliot, C. (1996), “Environmental management: ISO offers multiple rewards”, Pollution Engineering, Vol. 28 No. 6, pp. 62‐5.

Kwai‐Sang, C. and Kit‐Fai, P. (1999), “Factors influencing ISO 14000 implementation in printed circuit board manufacturing industry in Hong Kong”, Journal of Environmental Planning & Management, Vol. 42 No. 1, pp. 123‐35.

Laroche, M., Bergeron, J. and Barbaro‐Forleo, G. (2001), “Targeting consumers who are willing to pay more for environmentally friendly products”, Journal of Consumer Marketing, Vol. 18 No. 6, pp. 503‐20.

Miles, M.P. and Munilla, L.S. (1995), “The eco‐marketing orientation: an emerging business philosophy”, in Polonsky, M.J. and Mintu‐Wimsatt, A.T. (Eds), Environmental Marketing: Strategies, Practice, Theory, and Research, Haworth Press, New York, NY, pp. 3‐20.

Morrison, J., Cushing, K.K., Day, Z. and Speir, J. (2000), Managing a better environment: opportunities and obstacles for ISO 14001 in public policy and commerce, occasional paper, the Pacific Institute for Studies in Development, Environment, and Security, Oakland, CA, pp. 1‐9.

Mullin, R. and Sissel, K. (1995), “Managers gear up for global standards”, Chemical Week, Vol. 157, p. 65.

Petroni, A. (2000), “The analysis of customer satisfaction‐related elements of ISO 14000 implementation: evidence from the food machinery industry”, Eco‐Management and Auditing, Vol. 7, pp. 1‐10.

Poksinska, B., Dahlgaard, J.J., Antoni, M. and Corbett, C. (2001), “The state of ISO 9000 certification based on the study of Swedish companies”, in Dahlgaard, S.M.P. and Dahlgaard, J.J. (Eds), The 4th International Quality Management and Organisational Development Conference, Linköping Universitet, Linköping, pp. 262‐75.

Pouliot, C. (1996), “ISO 14000: beyond compliance to competitiveness”, Manufacturing Engineering, Vol. 116 No. 5, pp. 51‐6.

Rondinelli, D. and Vastag, G. (2000), “Panacea, common sense, or just a label? The value of ISO 14001 environmental management systems”, European Management Journal, Vol. 18 No. 5, pp. 499‐510.

Roy, M.‐J., Boiral, O. and Lagacé, D. (2001), “Environmental commitment and manufacturing excellence: a comparative study within Canadian industry”, Business Strategy and the Environment, Vol. 10, pp. 257‐86.

Stenzel, P.L. (2000), “Can the ISO 14000 series environmental management standards provide a viable alternative to government regulation?”, American Business Law Journal, Vol. 37 No. 2, pp. 237‐99.

Wallace‐Jones, J. (1998), “The use of voluntary approaches as environmental policy instruments”, Feem Newsletter, Vol. 3, pp. 15‐17.

Wilkinson, G. and Dale, B.G. (1999a), “Integrated management systems: an examination of the concept and theory”, The TQM Magazine, Vol. 11 No. 2, pp. 95‐104.

Wilkinson, G. and Dale, B.G. (1999b), “Models of management system standards: a review of the integration issues”, International Journal of Management Reviews, Vol. 1 No. 3, pp. 279‐98.

Thông tin
Thông tin xuất bản

International Journal of Quality and Reliability Management

Tập 20 Số 5

585-606

Thông tin tác giả