Strategic decision making influences organizational performance. However, close
examination of this relationship reveals a subtle paradox. It appears that the
products of strategic decision making, all of which are necessary for enhanced
organizational performance, do not peacefully coexist. Conflict seems to be the
crux of this conundrum. As such, a better understanding of conflict's effects on
s... hiện toàn bộ
In recent years organizational scholars and practitioners have avidly pursued an
in‐depth understanding of demographic diversity and its consequences. This study
contributes to such an understanding by examining how an individual's
demographic distance from others in a work group shapes his or her perception of
the group's conflict and performance. Data from 233 members of 42 blue‐collar
groups re... hiện toàn bộ
PurposeAlthough the negative consequences of conflict in work settings have long
been recognized, it is only in recent years that researchers have examined its
positive effects, and the majority of this research has been conducted at the
group level. This paper aims to examine the positive effects of conflict on
individual work behaviors by differentiating between task and relationship
conflicts, ... hiện toàn bộ
PurposeThe purpose of this study is to investigate the relationships between
three conflict types, cognitive task conflict, emotional relationship conflict
and emotional task conflict, and team effectiveness (team performance and team
job satisfaction).Design/methodology/approachThe authors conducted a group-level
ordinary least square regression analysis of 61 working teams to investigate the
stu... hiện toàn bộ
The present study extends recently‐acquired knowledge about the affective
aspects of negotiations by examining the effects of defining negotiation
outcomes in affective terms rather than numeric terms. Using a 2 x 2
experimental design, the researchers represented the negotiation outcomes in
four different ways: happy faces, unhappy faces, positive numbers, and negative
numbers. The results indica... hiện toàn bộ
PurposeThis paper investigates the role of arbitration panels in German
employment relations. It is the main aim of the analysis to improve our
knowledge of the ways through which employment related conflict is formalized
within a transparent procedure.Design/methodology/approachHypotheses are
generated from a review of relevant publications on German arbitration panels.
To test the hypotheses wit... hiện toàn bộ
Elze G.Ufkes, EllenGiebels, SabineOtten, Karen I.van der Zee
PurposeThe last decades, neighborhood mediation programs have become an
increasingly popular method to deal with conflicts between neighbors. In the
current paper the aim is to propose and show that conflict asymmetry, the degree
to which parties differ in perceptions of the level of conflict, may be
important for the course and outcomes of neighborhood
mediation.Design/methodology/approachData fo... hiện toàn bộ
PurposeIn the personal selling industry, it is particularly difficult for
salespeople to manage a conflict of interest that exists between the company and
customers. The purpose of this research is to examine the impact of time based
compensation on salespeople's selling decisions when the conflict
occurs.Design/methodology/approachQuestionnaire surveys were collected from 361
full‐time life insur... hiện toàn bộ
This study investigates how two situational elements influence people's
propensity to lie about their own performance. We hypothesized that (a) people
are more likely to lie when rewarded for doing so, (b) performance pressures at
work lead people to lie about their performance, and c) the joint effect of the
two elements led to the highest level of lying. Reward and pressure were
manipulated in a... hiện toàn bộ