Strategic decision making influences organizational performance. However, close
examination of this relationship reveals a subtle paradox. It appears that the
products of strategic decision making, all of which are necessary for enhanced
organizational performance, do not peacefully coexist. Conflict seems to be the
crux of this conundrum. As such, a better understanding of conflict's effects on
s... hiện toàn bộ
In recent years organizational scholars and practitioners have avidly pursued an
in‐depth understanding of demographic diversity and its consequences. This study
contributes to such an understanding by examining how an individual's
demographic distance from others in a work group shapes his or her perception of
the group's conflict and performance. Data from 233 members of 42 blue‐collar
groups re... hiện toàn bộ
PurposeAlthough the negative consequences of conflict in work settings have long
been recognized, it is only in recent years that researchers have examined its
positive effects, and the majority of this research has been conducted at the
group level. This paper aims to examine the positive effects of conflict on
individual work behaviors by differentiating between task and relationship
conflicts, ... hiện toàn bộ
PurposeThe purpose of this study is to investigate the relationships between
three conflict types, cognitive task conflict, emotional relationship conflict
and emotional task conflict, and team effectiveness (team performance and team
job satisfaction).Design/methodology/approachThe authors conducted a group-level
ordinary least square regression analysis of 61 working teams to investigate the
stu... hiện toàn bộ
The present study extends recently‐acquired knowledge about the affective
aspects of negotiations by examining the effects of defining negotiation
outcomes in affective terms rather than numeric terms. Using a 2 x 2
experimental design, the researchers represented the negotiation outcomes in
four different ways: happy faces, unhappy faces, positive numbers, and negative
numbers. The results indica... hiện toàn bộ
This paper explores the relationship between integrative potential, information
exchange, and behavioral and perceptual indicators of negotiation outcome. A
measure of integrative potential is introduced that allows the researcher to
quantify how much potential for integrativeness is contained in various
bargaining scenarios. An experiment using a variant of Pruitt's (1981)
bargaining scenario was... hiện toàn bộ
PurposePrior research demonstrates the importance of face in conflict
situations. However, the direct relationship of face concerns to facework
behaviors has limited empirical support. Therefore, the purpose of this study is
to investigate the relationships among self‐, other‐, and mutual‐face concern
and 11 facework strategies within Chinese, Japanese, German, and USA national
cultures in recalle... hiện toàn bộ
This is a true‐to‐life case. Two elected local officials, one elected on a
community involvement plank (herein referred to as the Community Volunteer
Representative) and the other elected because of a commitment to support the
Parks Department (hereafter referred to as the Parks Department Representative)
comprise the Ithaca Special Projects Task Force. They have been charged with
deciding whether... hiện toàn bộ
PurposeThe purpose of this study is to examine the relationship between
demographic characteristics, job stress, and cognitive and affective conflict
faced by Chinese top managers and how this conflict is resolved over multiple
rounds of conflict situations.Design/methodology/approachA questionnaire was
designed and submitted to Chinese top managers of firms located in Sichuan
Province, PRC. Besid... hiện toàn bộ