Journal of Information Technology Teaching Cases
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Addressing the new regulatory landscape: IT compliance and E-Discovery at KMCO Gaming
Journal of Information Technology Teaching Cases - Tập 1 - Trang 40-49 - 2011
With the advent of federal regulations such as the Sarbanes Oxley act and the
amended Federal Rules for Civil Procedure guidelines, KMCO Gaming, a leading
manufacturer of casino gaming systems, is grappling with managing electronic
data and records in compliance with legal requirements. In the midst of a major
lawsuit against a rival company, KMCO has decided to purchase an electronic
discovery (E...
Choosing E-commerce Strategies: A Case Study of eBay.vn Partnership
Journal of Information Technology Teaching Cases - - 2016
The case uses the story of one of the leading e-commerce firms in Vietnam to
introduce students to concepts and models of e-commerce, and in particular, to
help students get familiar with cultural, ethical and legal issues in doing
cross-border e-commerce. After solving the top three challenges in doing
e-commerce in Vietnam within the past 9 years – enabling a reliable and secured
online transact...
FC Bayern München goes social – the value of social media for professional sports clubs
Journal of Information Technology Teaching Cases - Tập 7 - Trang 51-61 - 2017
In 2010, FC Bayern München (FCB), one of the world’s most successful football
clubs, had just finished a successful season from a commercial perspective as
well as on the field. With regard to its digital service portfolio, FCB had
successfully established its digital content distribution and an e-commerce
platform. However, the club seemed to have missed one major trend: the rise of
social media....
Managing the risks of big data at MyTelco: taking ethics seriously
Journal of Information Technology Teaching Cases - - 2017
In 2014, MyTelco established an independent Business Analytics (MyBA)
organization that provided data analytics services to both MyTelco and third
party customers. It was expected that this organization would be able to fund
itself through the revenues generated from the commercialization of insights
derived from MyTelco’s data. To address the ethical risks associated with mining
and commercializi...
Multiasistencia: transforming the digital ecosystem
Journal of Information Technology Teaching Cases - Tập 8 - Trang 97-109 - 2017
Multiasistencia was an ecosystem in 2017 managing a network-based service called
the “Comprehensive Claim Management Service” (CCMS). The firm offered home
repair services to its 100 Corporate Clients (Financial Institutions and
Insurance Companies) which attended to some 8 Million end customers, managing a
network of some 6.000 Trade Professionals (SME and self-employee). The service
was supporte...
Lessons from attempting to backsource a government IT system
Journal of Information Technology Teaching Cases - Tập 8 - Trang 90-96 - 2017
Backsourcing is not a common term and refers to the process of taking back
development of a system that was previously outsourced. Even though the term is
not a common one, the process that it describes is. Businesses try to reverse
outsourcing and start insourcing all the time. The process however is not cost
free and certainly is not paved with roses. Herein we report from our own
experience of ...
Sync&Share North Rhine-Westphalia: a case on a university-based cloud computing service provider
Journal of Information Technology Teaching Cases - - 2015
Raimund Vogl is the project leader of a large-scale project that aims to
introduce a university-based cloud storage service to major German universities.
He needs to convince other universities to join the project. The case is based
on a real situation and shows real challenges. The university-based scenario
helps students to better put themselves in the context of the case. Furthermore,
the case ...
Pilot-testing a pediatric complex care coordination service
Journal of Information Technology Teaching Cases - Tập 6 - Trang 45-55 - 2016
This case, based on data collected in a longitudinal field study, presents Dr.
Nathalie Major-Cook, a Children’s Hospital of Eastern Ontario (CHEO)
pediatrician, who in January 2012 was considering what to do about a 2-year
grant-funded pilot project, which had provided an innovative patient care
coordination service to 23 families of children described as
technology-dependent, medically complex a...
Competition and strategic dilemmas in the telecommunications industry: making the triple play
Journal of Information Technology Teaching Cases - Tập 5 - Trang 45-55 - 2015
Southern Bell Corporation, now AT&T, decided to upgrade its existing networks by
extending its optical fiber network only to the neighborhood nodes and use
existing telephone twisted pair copper wires to connect nodes with households.
Leaders of Verizon Communications, on the other hand, decided to extend their
optical fiber network all the way to homes at much higher cost. The choice of
which of ...
Information technology sourcing changes in an SME: Ça Va de Soi in the cloud with diamonds
Journal of Information Technology Teaching Cases - Tập 8 - Trang 70-80 - 2017
This case study presents the information technology (IT) sourcing decisions made
by a Canadian small and medium enterprise specializing in knitwear, called Ça Va
de Soi (CVDS), during the deployment of the second phase of their two-phase
organizational strategy based on a “Bricks and Clicks” business model. CVDS has
30 employees and 5 stores with annual sales of around $CDN 5 million (2015). The
c...
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