Journal of Information Technology Teaching Cases
SCOPUS (2014-2025)
2043-8869
Cơ quản chủ quản: Springer International Publishing AG
Lĩnh vực:
Library and Information SciencesEducation
Phân tích ảnh hưởng
Các bài báo tiêu biểu
Turning robotic process automation into commercial success – Case OpusCapita
- 2016
OpusCapita Group is a Finnish company offering financial processes and
outsourcing services to medium-sized companies and large corporations.
OpusCapita particularly focuses on comprehensive Purchase-to-Pay and
Order-to-Cash processes. In hopes to stay ahead of the curve in financial
process automation, OpusCapita is betting on Robotic Process Automation (RPA).
This teaching case presents challeng...
Improving Enterprise Governance of IT in a Major Airline: A Teaching Case
Tập 3 Số 2 - Trang 60-69 - 2013
A common and critical dilemma confronting enterprises today is how to ensure
that they realize value from their large-scale investments in information
technology (IT) and IT-enabled change. IT-enabled investments can bring huge
rewards, but only with the right governance and management processes and full
engagement from all management levels. This teaching case is about the tough but
rewarding jou...
Rethinking Legal Services in the Face of Globalization and Technology Innovation: The Case of Radiant Law
Tập 6 Số 1 - Trang 15-22 - 2016
In this teaching case, we challenge students to think about and discuss how the
legal profession can adapt to disruptive forces caused by the globalization of
skills and technology innovation. The case focuses on how one UK-based firm –
Radiant Law – completely rethought the delivery of legal services. This ‘new
age’ law firm continually tested the boundaries of new ways to leverage the
value of g...
Onboarding customer companies to electronic invoicing platform – developing a marketing and a partnering strategy for Tieto, an e-invoicing service provider
Tập 7 Số 1 - Trang 43-50 - 2017
This teaching case deals with onboarding and partnering issues of electronic
invoicing service providers. The students are expected to familiarize themselves
with e-invoicing, a current form of many-to-many inter-organizational
information systems that is being adopted widely, understand the business model
of an e-invoicing service provider, and develop an onboarding and a partnering
strategy for ...
Information Systems Acquisition Decisions: Learning Management System of SolBridge
- 2016
SolBridge, a young business school in South Korea, acquired an open-source
learning management system (LMS) in early years of its operation. It switched to
an on-premises proprietary LMS a few years later. However, before renewal of its
annual license SolBridge was caught in a typical dilemma of information systems
acquisition (IS acquisition), i.e., keeping the costs lowest while maximizing
user ...
How IT enables business model innovation at the VDAB
Tập 3 Số 2 - Trang 78-87 - 2013
This case study invites students to discuss strategic value creation through the
use of information technology (IT). It raises issues of business model
innovation, IT strategy, digital platforms, ecosystems, business-IT alignment,
and leadership. The key character in the case is the Chief Information Officer,
Paul Danneels, who is ready to drive the strategic transformation of the VDAB,
the Flemis...
How to Support Clients and Vendors in IT Outsourcing Engagements: The Different Roles of Third-party Advisory Services
- 2018
The outsourcing of information technology to external providers has been a
phenomenon for organizations around the world since decades. The main reasons
for this trend are, for example, cost reductions through scaling, the temporary
inclusion of specific skills in the own organization as well as the joint
development of innovative solutions with an external partner. The client
organization “RetBa,...
Need for a Smart Solution: Developing a Sourcing Strategy for a Policy System at a German Insurance Company
- 2017
The direct insurer Gothaer Insurance Group is among the largest insurance
companies in Germany. A project started during the 1990s is still facing the
task to introduce a policy system for the commercial sector. The project had its
origin in a merger with another German insurer and the system has since evolved
over about 18 years. The project team encounters manifold technical and
organisational i...
Choosing E-commerce Strategies: A Case Study of eBay.vn Partnership
- 2016
The case uses the story of one of the leading e-commerce firms in Vietnam to
introduce students to concepts and models of e-commerce, and in particular, to
help students get familiar with cultural, ethical and legal issues in doing
cross-border e-commerce. After solving the top three challenges in doing
e-commerce in Vietnam within the past 9 years – enabling a reliable and secured
online transact...
Lifebushido: The Challenge of the Crowdsourcing Labor Markets
Tập 2 Số 2 - Trang 104-106 - 2012
A small US-based crowdsourcing platform illustrates the entrepreneurial
challenges in a new ‘industry’ – the crowdsourcing industry. The firm's
president founded and manages a virtual firm, which he launched even before the
term crowdsourcing was coined. He has chosen to focus his firm, initially, on
selling labor services to the American real estate market. Now that he has
successfully built a ne...