Journal of Industrial Engineering International

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Một khung hệ thống định hướng khách hàng để phân tích chiến lược kinh doanh trong dịch vụ điện tại Ấn Độ Dịch bởi AI
Journal of Industrial Engineering International - Tập 9 - Trang 1-18 - 2013
Suchismita Satapathy, Pravudatta Mishra
Cạnh tranh trong ngành dịch vụ điện đang làm nổi bật tầm quan trọng của một số vấn đề ảnh hưởng đến bản chất và chất lượng dịch vụ khách hàng. Chất lượng dịch vụ cung cấp cho khách hàng điện có thể được nâng cao nhờ cạnh tranh, nếu điều đó mang lại lợi thế cạnh tranh cho các nhà cung cấp dịch vụ. Mặt khác, chất lượng dịch vụ được cung cấp cho một số người tiêu dùng có thể giảm nếu các công ty điện...... hiện toàn bộ
#Cuộc cạnh tranh #chất lượng dịch vụ điện #sự hài lòng của người tiêu dùng #QFD #ISM #Ấn Độ
Integrated model for pricing, delivery time setting, and scheduling in make-to-order environments
Journal of Industrial Engineering International - Tập 14 - Trang 55-64 - 2017
Hamid Sattari Garmdare, M. M. Lotfi, Mahboobeh Honarvar
Usually, in make-to-order environments which work only in response to the customer’s orders, manufacturers for maximizing the profits should offer the best price and delivery time for an order considering the existing capacity and the customer’s sensitivity to both the factors. In this paper, an integrated approach for pricing, delivery time setting and scheduling of new arrival orders are propose...... hiện toàn bộ
Robust DEA under discrete uncertain data: a case study of Iranian electricity distribution companies
Journal of Industrial Engineering International - Tập 11 - Trang 199-208 - 2014
Ashkan Hafezalkotob, Elham Haji-Sami, Hashem Omrani
Crisp input and output data are fundamentally indispensable in traditional data envelopment analysis (DEA). However, the real-world problems often deal with imprecise or ambiguous data. In this paper, we propose a novel robust data envelopment model (RDEA) to investigate the efficiencies of decision-making units (DMU) when there are discrete uncertain input and output data. The method is based upo...... hiện toàn bộ
Supply chain network design problem for a new market opportunity in an agile manufacturing system
Journal of Industrial Engineering International - Tập 8 - Trang 1-8 - 2012
Reza Babazadeh, Jafar Razmi, Reza Ghodsi
The characteristics of today's competitive environment, such as the speed with which products are designed, manufactured, and distributed, and the need for higher responsiveness and lower operational cost, are forcing companies to search for innovative ways to do business. The concept of agile manufacturing has been proposed in response to these challenges for companies. This paper copes with the ...... hiện toàn bộ
Resource leveling scheduling by an ant colony-based model
Journal of Industrial Engineering International - - 2012
Mohsen Garmsiri, Mohammad Reza Abassi
Operator agency in process intervention: tampering versus application of tacit knowledge
Journal of Industrial Engineering International - Tập 11 - Trang 403-425 - 2015
P. Van Gestel, D. J. Pons, V. Pulakanam
Statistical process control (SPC) theory takes a negative view of adjustment of process settings, which is termed tampering. In contrast, quality and lean programmes actively encourage operators to acts of intervention and personal agency in the improvement of production outcomes. This creates a conflict that requires operator judgement: How does one differentiate between unnecessary tampering and...... hiện toàn bộ
Incorporating location, routing, and inventory decisions in a bi-objective supply chain design problem with risk-pooling
Journal of Industrial Engineering International - Tập 9 - Trang 1-6 - 2013
Reza Tavakkoli-Moghaddam, Fateme Forouzanfar, Sadoullah Ebrahimnejad
This paper considers a single-sourcing network design problem for a three-level supply chain. For the first time, a novel mathematical model is presented considering risk-pooling, the inventory existence at distribution centers (DCs) under demand uncertainty, the existence of several alternatives to transport the product between facilities, and routing of vehicles from distribution centers to cust...... hiện toàn bộ
A new adaptive exponential smoothing method for non-stationary time series with level shifts
Journal of Industrial Engineering International - Tập 10 - Trang 209-216 - 2014
Mohammad Ali Saniee Monfared, Razieh Ghandali, Maryam Esmaeili
Simple exponential smoothing (SES) methods are the most commonly used methods in forecasting and time series analysis. However, they are generally insensitive to non-stationary structural events such as level shifts, ramp shifts, and spikes or impulses. Similar to that of outliers in stationary time series, these non-stationary events will lead to increased level of errors in the forecasting proce...... hiện toàn bộ
A green vehicle routing problem with customer satisfaction criteria
Journal of Industrial Engineering International - Tập 12 Số 4 - Trang 529-544 - 2016
Afshar-Bakeshloo, M., Mehrabi, A., Safari, H., Maleki, M., Jolai, F.
This paper develops an MILP model, named Satisfactory-Green Vehicle Routing Problem. It consists of routing a heterogeneous fleet of vehicles in order to serve a set of customers within predefined time windows. In this model in addition to the traditional objective of the VRP, both the pollution and customers’ satisfaction have been taken into account. Meanwhile, the introduced model prepares an e...... hiện toàn bộ
Impact of information technology on productivity and efficiency in Iranian manufacturing industries
Journal of Industrial Engineering International - - 2014
Amir Gholam Abri, Mahmoud Mahmoudzadeh
The aim of this paper is to assess the impact of information technology (IT) on the productivity and efficiency of manufacturing industries in Iran. So, the data will be collected from 23 Iranian manufacturing industries during “2002–2006” and the methods such as DEA and panel data used to study the subject. Results obtained by the above two methods represent that IT has a positive and statisti...... hiện toàn bộ
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