International Journal of Health Care Quality Assurance

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Services to aid independent living for disabled people
International Journal of Health Care Quality Assurance - - 2001
BarbaraMorris
Inquest on QUEST
International Journal of Health Care Quality Assurance - - 1996
Raymond W.Dick
Describes how a group of nurse managers developed a tool for measuring the quality of care in mental hospital wards and how this was adapted for use within general elderly services. Examines the impact of the tool on service provision within a group of small local community hospitals and evaluates it using a matrix composed of Donabedian’s structure/process/outcome model of quality and Max...... hiện toàn bộ
Making the US Department of Health and Human Services more responsive to the people it serves
International Journal of Health Care Quality Assurance - - 2001
IJHCQA author and reader data
International Journal of Health Care Quality Assurance - - 2007
KeithHurst
The Patient’s Charter: a tool for quality improvement?
International Journal of Health Care Quality Assurance - Tập 12 Số 4 - Trang 129-135 - 1999
ChristineFarrell
Reports on research carried out in 1997/98 which used four different methods in a staged process: literature review, in‐depth interviews, a postal questionnaire and focus groups in acute and primary care. There was a surprising level of agreement between patients, carers and NHS staff about what was wrong with the existing charter and about what a new charter should contain. Patients knew ...... hiện toàn bộ
The “doctor‐customer” relationship: Hippocrates in the modern marketplace
International Journal of Health Care Quality Assurance - Tập 15 Số 1 - Trang 9-10 - 2002
Kevin J.Mulhall, AftabAhmed, EricMasterson
We performed a consecutive survey of 100 people presenting to a hospital injury clinic to ascertain their attitude to terminology currently used to describe them in our own institution and in the international literature. The results of this demonstrated that the subjects significantly preferred the traditional assignation “patient” rather than terms such as client or customer. This findin...... hiện toàn bộ
Pakistan - 35m children administered anti-polio drops
International Journal of Health Care Quality Assurance - Tập 23 Số 5 - 2010
Quality function deployment (QFD): application to rehabilitation services
International Journal of Health Care Quality Assurance - Tập 9 Số 3 - Trang 41-46 - 1996
Edith M.Einspruch
Describes how the challenge of providing rehabilitative services at reasonable costs is beginning to mount. The management of quality in rehabilitative services is therefore gaining increasing attention in the health care arena. States that if a link is implied between the above stated goal and customer satisfaction, it is imperative to evaluate quality or customer satisfaction in the cont...... hiện toàn bộ
Developing standards for patient information
International Journal of Health Care Quality Assurance - Tập 8 Số 7 - Trang 27-31 - 1995
KathyRichardson, SallyMoran
Presents a review of the patient information literature used in the Taunton and Somerset NHS Trust. Describes the changes made to this literature in an attempt to improve the patient experience of the health care delivery. Highlights that appropriate, timely and effective communication with patients can improve the effectiveness of care and the efficiency with which it is delivered.
Canada - Senior population growing, but boomerangst over healthcare
International Journal of Health Care Quality Assurance - - 2011
Tổng số: 448   
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