Inquest on QUEST

1Jardine, C., QUEST ‐ Quality Evaluation of Standards, Grampian Health Board, 1988.

2Thomson, A., “The practical implications of patient satisfaction research”, Health Service Management Research, Vol. 1 No. 2, pp. 112‐19.

3Carter, D.E.,”Quantitive research”, in Cormack, D.S.F. (Ed.), The Research Process in Nursing, 2nd ed., Blackwell Scientific Publications, London.

4Maternity Services Working Group, Maternity Services ‐ QUEST, Grampian Health Board, 1990.

5Goldstone, L.A., Ball, J.A. and Collier, M.M., MONITOR: An Index of the Quality of Nursing Care for Acute Medical and Surgical Wards, Polytechnic Products Ltd, Newcastle upon‐Tyne, 1983.

6Wandelt, M.A. and Ager, J.W., Quality Patient Care Scale, Appleton Century Crafts, New York, NY, 1974.

7Maxwell, R.J., “Quality assessment in health”, British Medical Journal, Vol. 288, 12 May 1988.

8Donabedian, A., “Institutional and professional responsibilities in quality assurance”, Quality Assurance in Health Care, Vol. 1 No. 1, pp. 3‐11.