International Journal of Health Care Quality Assurance

ESCI-ISI SCOPUS (1988-2022)

  0952-6862

  1758-6542

  Anh Quốc

 

Cơ quản chủ quản:  Emerald Group Publishing Ltd.

Lĩnh vực:
Business, Management and Accounting (miscellaneous)Health Policy

Các bài báo tiêu biểu

Patients’ perceptions of outcomes of a Canadian hospitalization
Tập 10 Số 6 - Trang 221-228 - 1997
Dorothy A.Forbes, CathyAlberda, BettyAnderson, R.Denis Chalifoux, SusanChandler, JudithCote, JeanCollins‐Smith, PatriciaEdney, CindyGerdes, KathleenMcIlveen, CarlaPolicicchio, GregRyan, CaseVink, NeseYuksel
The “doctor‐customer” relationship: Hippocrates in the modern marketplace
Tập 15 Số 1 - Trang 9-10 - 2002
Kevin J.Mulhall, AftabAhmed, EricMasterson
We performed a consecutive survey of 100 people presenting to a hospital injury clinic to ascertain their attitude to terminology currently used to describe them in our own institution and in the international literature. The results of this demonstrated that the subjects significantly preferred the traditional assignation “patient” rather than terms such as client or customer. This findin...... hiện toàn bộ
National early warning score (NEWS) – evaluation in surgery
Tập 28 Số 3 - Trang 245-252 - 2015
Peter Neary, Mark Regan, Myles J Joyce, O. J. McAnena, Ian Callanan
Purpose – The purpose of this paper is to evaluate staff opinion on the impact of the National Early Warning Score (NEWS) system on surgical wards. In 2012, the NEWS system was introduced to Irish hospitals on a phased basis as part of a national clinical programme in acute care. ...... hiện toàn bộ
Probability modeling applied to CAD systems for mammography
Tập 17 Số 3 - Trang 125-134 - 2004
JohnMaleyeff, Laura B.Newell, Frank C.Kaminsky
A practical model based on basic probability theory is developed to evaluate the operational and financial performance of mammography systems. The model is intended to be used by decision makers to evaluate overall sensitivity, overall specificity, positive and negative predictive values, and expected cost. As an illustration, computer aided detection (CAD) systems that support a radiologi...... hiện toàn bộ
A mens’ meeting place: quality and service effectiveness
- 2002
DuanePennebaker, RosinaVogels
An audit on quality and service effectiveness at a community mens’ meeting place located in Kwinana, Western Australia, was undertaken using the tools for reviewing mental health services, in accordance with the 1997 National Standards for Mental Health Services. A psychologist collected data, throughout a six‐week period, using client and chart assessment. A total of 36 consumers, four co...... hiện toàn bộ
Dealing with complaints – are we doing well?
Tập 8 Số 6 - Trang 29-31 - 1995
James A.Miller
Investigates the views of complainants and how they felt that their complaints had been handled. Complainants from a three‐month period were sent a nine‐question questionnaire to which the response rate was 52.3 per cent. Shows that, on the whole, complaint‐response times were being met; the complaints system was seen as user friendly; and, overall, complainants were satisfied with the way...... hiện toàn bộ
Hand‐held Computers in Clinical Audit:
Tập 7 Số 3 - Trang 16-20 - 1994
MarieCurl, DavidRobinson
The performance of hand‐held computer terminals was compared with that of paper and pencil data collection methods. The study was carried out on two wards, with a comparative study in the medical audit unit at Rampton Hospital, one of three special hospitals managed by the Special Hospitals Service Authority. These were analysed, focusing on time factors, error rates, ease of use and finan...... hiện toàn bộ