Quality Circles: Creating Opportunities for Management and for Staff

International Journal of Health Care Quality Assurance - Tập 3 Số 4 - 1990
BilleeKing

Tóm tắt

The monitoring and reviewing of quality in health care and services offered in New South Wales, Australia, is addressed. The use of quality circles to improve the administrative, catering, cleaning and maintenance services of two hospitals in the area are described.

Từ khóa


Tài liệu tham khảo

The Best NSW, 1986, booklet

The Accreditation Guide, 1989, ACHS

Crosby P.B., 1979, Quality is Free

Thông tin
Thông tin xuất bản

International Journal of Health Care Quality Assurance

Tập 3 Số 4

Thông tin tác giả