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Emerald

  0144-3577

 

 

Cơ quản chủ quản:  Emerald Group Publishing Ltd.

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Decision Sciences (miscellaneous)Management of Technology and InnovationStrategy and Management

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Các bài báo tiêu biểu

Performance measurement system design
Tập 15 Số 4 - Trang 80-116 - 1995
Andy Neely, Mike Gregory, KW Platts
The importance of performance measurement has long been recognized by academics and practitioners from a variety of functional disciplines. Seeks to bring together this diverse body of knowledge into a coherent whole. To ensure that the key issues are identified, focuses on the process of performance measurement system design, rather than the detail of specific measures. Following a comprehensive review of the literature, proposes a research agenda.
The moderating effect of buyer‐supplier relationships on quality practices and performance
Tập 22 Số 6 - Trang 589-613 - 2002
Brian Fynes, Chris Voss
This paper contributes to, and links the areas of quality management and buyer‐supplier relationships. In doing so, we seek to address two broad research questions. To what extent do quality practices impact upon the various dimensions of quality performance, manufacturing performance and, in turn, business performance? To what extent is the relationship between quality practices and quality performance contingent upon the nature of buyer‐supplier relationships? To address these questions, we developed a path model incorporating quality practices, design quality, conformance quality, external quality‐in‐use, product cost, time‐to‐market, customer satisfaction, business performance and buyer‐seller relationships. The model was tested with data collected from 200 suppliers in the electronics sector in the Republic of Ireland. Data analysis of the data indicated considerable support for the conceptual model.
Supply chain management: an empirical study of its impact on performance
Tập 19 Số 10 - Trang 1034-1052 - 1999
Keah‐ChoonTan, Vijay R.Kannan, Robert B.Handfield, SoumenGhosh
Total quality management, supply base management, customer driven corporate policy, and other elements of supply chain management are frequently cited as strategic options to achieve competitive success in the 1990s. However, attempts by companies to implement these options have not been universally successful and have in many cases failed to yield the desired results. This study presents details of a survey carried out to determine whether particular quality management, supply base management, and customer relations practices can impact corporate performance. In addition it examines the impact analyzing the competitive environment has on performance. Regression models identify several factors that directly and positively impact corporate performance. These include the extent to which companies analyze the strategies of competitors and determine future customer requirements, and the commitment they have to evaluating performance throughout the supply chain.
The buyer‐supplier social contract: information sharing as a deterrent to unethical behaviors
Tập 32 Số 2 - Trang 238-255 - 2012
StephanieEckerd, James A.Hill
PurposeThe purpose of this paper is to focus on the role of information sharing as a deterrent to unethical behavior in a buyer‐supplier relationship. The authors investigate the broader supplier network, examining information sharing as it occurs through both the buyer‐supplier structure as well as supplier‐supplier structures. The authors propose that buyer‐supplier and supplier‐supplier information sharing serve to reduce perceived buying firm unethical behavior while at the same time fostering increased commitment and satisfaction in long‐term buyer‐supplier relationships.Design/methodology/approachThe relational model presented is grounded in the theory of social contract. The authors' hypotheses are tested using structural equation modeling with survey data collected from supplier firms from a wide range of industries and that have been involved long‐term (minimum of five years) in the provision of goods and/or services with their buying firm.FindingsThe authors demonstrate that perceived buying firm unethical behavior goes beyond the nature of the dyadic buyer‐supplier relationship; the supplier's entire structure of contacts facilitates the flow of information regarding a buying firm.Originality/valueThis research contributes to the operations and supply chain management literatures by adopting a more comprehensive view of the networks involved in relationship management efforts than what has typically been evaluated in these literatures.
TQM as a management strategy for the next millennia
Tập 21 Số 5/6 - Trang 855-876 - 2001
SatishMehra, Joyce M.Hoffman, DaniloSirias
Total quality management (TQM) has been acclaimed as an organizational philosophy to enhance global competitiveness. Will TQM continue to be a management philosophy of the future in same shape, size, and design? This paper, through literature search and using field experts, identifies the future role of TQM in businesses facing global markets.
Analysing organisational competence: implications for the management of operations
- 2003
Michael A.Lewis
Despite the potential for operations management to be a competence‐based discipline, it is not clear how practical the construct is in ex ante operations strategy formulation or how useful it is as a critical lens on operations theory. This paper develops a preliminary model of competence as a transformation process, combining resource and activity inputs into operational processes that result in specific competitive performance outcomes. Empirical evidence from three aerospace manufacturing case studies offers an opportunity to explore the conceptual and practical implications of the model. Three conclusions are highlighted: the need for a strategic (re)conceptualisation of operational resources and processes; recognition that any practical operations strategy needs to continually reconcile ambiguous internal and external priorities; and concern over the potentially dysfunctional effects of competence analysis.
Supply chain management: a structured literature review and implications for future research
Tập 26 Số 7 - Trang 703-729 - 2006
Kevin Burgess, Prakash J. Singh, Rana Koroglu
PurposeThe field of supply chain management (SCM) has historically been informed by knowledge from narrow functional areas. While some effort towards producing a broader organizational perspective has been made, nonetheless, SCM continues to be largely eclectic with little consensus on its conceptualization and research methodological bases. This paper seeks to clarify aspects of this emerging perspective.Design/methodology/approachA total of 100 randomly selected refereed journal articles were systematically analyzed.FindingsA number of key findings emerged: the field is a relatively “new” one; several disciplines claim ownership of the field; consensus is lacking on the definition of the term; contextual focus is mostly on the manufacturing industry; predominantly “process” conceptual framing prevails; research methods employed are mostly analytical conceptual, empirical surveys or case studies; the positivist research paradigmatic stance is prevalent; and theories related to transaction cost economics and competitive advantage dominate.Originality/valueThis review identifies various conceptual and research methodological characteristics of SCM. From a philosophy of knowledge perspective, it is suggested that SCM be framed as a Lakatosian Research Program, for this has the best potential to assist in the development of SCM body of knowledge in a sustainable way into the future.
Supply chain sustainability: learning from the COVID-19 pandemic
Tập 41 Số 1 - Trang 63-73 - 2020
Joseph Sarkis
PurposeThis paper, a pathway, aims to provide research guidance for investigating sustainability in supply chains in a post-COVID-19 environment.Design/methodology/approachPublished literature, personal research experience, insights from virtual open forums and practitioner interviews inform this study.FindingsCOVID-19 pandemic events and responses are unprecedented to modern operations and supply chains. Scholars and practitioners seek to make sense of how this event will make us revisit basic scholarly notions and ontology. Sustainability implications exist. Short-term environmental sustainability gains occur, while long-term effects are still uncertain and require research. Sustainability and resilience are complements and jointly require investigation.Research limitations/implicationsThe COVID-19 crisis is emerging and evolving. It is not clear whether short-term changes and responses will result in a new “normal.” Adjustment to current theories or new theoretical developments may be necessary. This pathway article only starts the conservation – many additional sustainability issues do arise and cannot be covered in one essay.Practical implicationsOrganizations have faced a major shock during this crisis. Environmental sustainability practices can help organizations manage in this and future competitive contexts.Social implicationsBroad economic, operational, social and ecological-environmental sustainability implications are included – although the focus is on environmental sustainability. Emergent organizational, consumer, policy and supply chain behaviors are identified.Originality/valueThe authors take an operations and supply chain environmental sustainability perspective to COVID-19 pandemic implications; with sustainable representing the triple bottom-line dimensions of environmental, social and economic sustainability; with a special focus on environmental sustainability. Substantial open questions for investigation are identified. This paper sets the stage for research requiring rethinking of some previous tenets and ontologies.
Research opportunities for a more resilient post-COVID-19 supply chain – closing the gap between research findings and industry practice
Tập 40 Số 4 - Trang 341-355 - 2020
Remko van Hoek
PurposeThe COVID-19 crisis has caused major supply chain disruptions, and these can be traced back to basic supply chain risks that have previously been well identified in literature. The purpose of this paper is to suggest a pathway for closing the gap between supply chain resilience research and efforts in industry to develop a more resilient supply chain.Design/methodology/approachBased upon virtual roundtables with supply chain executives, supplemented with interviews and publicly available datapoints about COVID-19 impact on the supply chain, we explore challenges in industry and suggest opportunity areas where research can support efforts in industry to improve supply chain resilience.FindingsDuring the COVID-19 crisis, participating supply chain executives are experiencing textbook supply, demand and control risks in the supply chain. They also observe a lack of preparedness, shortcomings of current response plans and the need for greater supply chain resilience. Focus areas in improving resilience mirror generic recommendations from literature and provide a rich opportunity to reduce the gap between research findings and efforts in industry.Research limitations/implicationsMore empirical, event-based and less conceptual research into supply chain resilience has been called for several times during the last two decades. COVID-19 provides a very rich opportunity for researchers to conduct the type of research that has been called for. This research may contribute to the structurally de-risking of supply chains. Areas of research opportunity include decision models for supply chain design that avoid overfocusing on costs only, and that consider the value of flexibility, short response times and multiple sources as well as methods for enriching supplier segmentation and evaluation models to reduce a focus on savings and payment terms only.Practical implicationsKey levers for de-risking the supply chain include the need to balance global sourcing with nearshore and local sourcing, the adoption of multiple sources and a greater utilization of information technology to drive more complete and immediate information availability. Perhaps most importantly, talent management in supply chain management needs to promote a focus not just on costs, but also on resilience as well as on learning from current events to improve decision-making.Social implicationsThere is a great opportunity for supply chain managers to grow their contribution to society beyond risk response into the proactive reduction of risks for the future. Researchers can serve society by informing this progress with impactful research.Originality/valueThis article offers initial empirical exploration of supply chain risks experienced in the context of COVID-19 and approaches considered in industry to improve supply chain resilience. Opportunities for empirical, event-based and less conceptual research that has been called for years, are identified. This research can help close the gap between supply chain resilience research and efforts in industry to improve supply chain resilience. Hopefully the research opportunities identified can inspire the flurry of research that can be expected in response to the multiple special issues planned by journals in our field.
Supply chain evolution – theory, concepts and science
Tập 36 Số 12 - Trang 1696-1718 - 2016
Bart L. MacCarthy, Constantin Blome, Jan Olhager, Jagjit Singh Srai, Xiande Zhao
PurposeSupply chains evolve and change in size, shape and configuration, and in how they are coordinated, controlled and managed. Some supply chains are mature and relatively unchanging. Some are subject to significant change. New supply chains may emerge and evolve for a variety of reasons. The purpose of this paper is to examine the nature of supply chain evolution and address the question “What makes a supply chain like it is?”Design/methodology/approachThe paper analyses and develops key aspects, concepts and principal themes concerning the emergence and evolution of supply chains over their lifecycle.FindingsThe paper defines the supply chain lifecycle and identifies six factors that interact and may affect a supply chain over its lifecycle – technology and innovation, economics, markets and competition, policy and regulation, procurement and sourcing, supply chain strategies and re-engineering. A number of emergent themes and propositions on factors affecting a supply chain’s characteristics over its lifecycle are presented. The paper argues that a new science is needed to investigate and understand the supply chain lifecycle.Practical implicationsSupply chains are critical for the world economy and essential for modern life. Understanding the supply chain lifecycle and how supply chains evolve provides new perspectives for contemporary supply chain design and management.Originality/valueThe paper presents detailed analysis, critique and reflections from leading researchers on emerging, evolving and mature supply chains.