Challenges and opportunities of digital information at the intersection of Big Data Analytics and supply chain management

Emerald - Tập 37 Số 1 - Trang 10-36 - 2017
Florian Kache1, Stefan Seuring1
1University of Kassel, Kassel, Germany

Tóm tắt

PurposeDespite the variety of supply chain management (SCM) research, little attention has been given to the use of Big Data Analytics for increased information exploitation in a supply chain. The purpose of this paper is to contribute to theory development in SCM by investigating the potential impacts of Big Data Analytics on information usage in a corporate and supply chain context. As it is imperative for companies in the supply chain to have access to up-to-date, accurate, and meaningful information, the exploratory research will provide insights into the opportunities and challenges emerging from the adoption of Big Data Analytics in SCM.Design/methodology/approachAlthough Big Data Analytics is gaining increasing attention in management, empirical research on the topic is still scarce. Due to the limited availability of comparable material at the intersection of Big Data Analytics and SCM, the authors apply the Delphi research technique.FindingsPortraying the emerging transition trend from a digital business environment, the presented Delphi study findings contribute to extant knowledge by identifying 43 opportunities and challenges linked to the emergence of Big Data Analytics from a corporate and supply chain perspective.Research limitations/implicationsThese constructs equip the research community with a first collection of aspects, which could provide the basis to tailor further research at the nexus of Big Data Analytics and SCM.Originality/valueThe research adds to the existing knowledge base as no empirical research has been presented so far specifically assessing opportunities and challenges on corporate and supply chain level with a special focus on the implications imposed through Big Data Analytics.

Từ khóa


Tài liệu tham khảo

2009, That ‘internet of things’ thing, RFiD Journal, 22, 97

2010, Information security in networked supply chains: impact of network vulnerability and supply chain integration on incentives to invest, Information Technology and Management, 11, 7, 10.1007/s10799-010-0066-1

2012, Finding value in the information explosion, MIT Sloan Management Review, 53, 18

2011, Improving the Delphi process: lessons from social psychological research, Technological Forecasting and Social Change, 78, 1500, 10.1016/j.techfore.2011.07.007

2013, Business analytics for supply chain: a dynamic-capabilities framework, International Journal of Information Technology & Decision Making, 12, 9, 10.1142/S0219622013500016

2015, Insights from hashtag #supplychain and Twitter analytics: considering Twitter and Twitter data for supply chain practice and research, International Journal of Production Economics, 165, 247, 10.1016/j.ijpe.2014.12.037

2010, A review of coordination studies in the context of supply chain dynamics, International Journal of Production Research, 48, 2793, 10.1080/00207540902791843

2012, Business intelligence and analytics: from Big Data to big impact, MIS Quarterly, 36, 1165, 10.2307/41703503

2005, The industrial dynamics of open innovation – evidence from the transformation of consumer electronics, Research Policy, 34, 1533, 10.1016/j.respol.2005.07.002

2006, Competing on analytics, Harvard Business Review, 84, 98

2012, Data scientist, Harvard Business Review, 90, 70

2012, Smart manufacturing, manufacturing intelligence and demand-dynamic performance, Computers & Chemical Engineering, 47, 145, 10.1016/j.compchemeng.2012.06.037

2012, Business analytics in supply chains – the contingent effect of business process maturity, Expert Systems with Applications, 39, 5488, 10.1016/j.eswa.2011.11.073

2009, Predictive maintenance policy for a gradually deteriorating system subject to stress, Reliability Engineering & System Safety, 94, 418, 10.1016/j.ress.2008.04.002

2015, How ‘big data’ can make big impact: findings from a systematic review and a longitudinal case study, International Journal of Production Economics, 165, 234, 10.1016/j.ijpe.2014.12.031

2015, Value of IT in supply chain planning, Journal of Enterprise Information Management, 28, 77, 10.1108/JEIM-07-2013-0053

2005, Bundling information goods of decreasing value, Management Science, 51, 662, 10.1287/mnsc.1040.0344

2009, The Delphi technique: a method for testing complex and multifaceted topics, International Journal of Managing Projects in Business, 2, 112, 10.1108/17538370910930545

2004, Information systems in supply chain integration and management, European Journal of Operational Research, 159, 269, 10.1016/j.ejor.2003.08.016

2015, An RFID-based intelligent decision support system architecture for production monitoring and scheduling in a distributed manufacturing environment, International Journal of Production Economics, 159, 16, 10.1016/j.ijpe.2014.09.004

Gupta, R., Gupta, H. and Mohania, M. (2012), “Cloud computing and Big Data Analytics: what is new from databases perspective?”, in Srinivasa, S. and Bhatnagar, V. (Eds), Big Data Analytics – Proceedings of the First International Conference, BDA, Springer, New Delhi and Berlin, pp. 42-61.

1996, Theory and applications of the Delphi technique: a bibliography (1975-1994), Technological Forecasting and Social Change, 53, 185, 10.1016/S0040-1625(96)00094-7

2015, ICT in multimodal transport and technological trends: unleashing potential for the future, International Journal of Production Economics, 159, 88, 10.1016/j.ijpe.2014.09.005

2000, Research guidelines for the Delphi survey technique, Journal of Advanced Nursing, 32, 1008, 10.1046/j.1365-2648.2000.t01-1-01567.x

2014, Data quality for data science, predictive analytics, and big data in supply chain management: an introduction to the problem and suggestions for research and applications, International Journal of Production Economics, 154, 72, 10.1016/j.ijpe.2014.04.018

2012, Reverse logistics disposition decision-making: developing a decision framework via content analysis, International Journal of Physical Distribution & Logistics Management, 42, 244, 10.1108/09600031211225954

2004, Information processing, knowledge development, and strategic supply chain performance, Academy of Management Journal, 47, 241, 10.2307/20159575

Kache, F. (2015), “Dealing with digital information richness in supply chain management – a review and a Big Data Analytics approach”, dissertation at the University of Kassel, Kassel University Press, Kassel.

2014, Linking collaboration and integration to risk and performance in supply chains via a review of literature reviews, Supply Chain Management: An International Journal, 19, 664, 10.1108/SCM-12-2013-0478

2014, The Delphi method in forecasting financial markets – an experimental study, International Journal of Forecasting, 30, 313, 10.1016/j.ijforecast.2013.09.007

2001, Internet-based supply chain management: a classification of approaches to manufacturing planning and control, International Journal of Operations & Production Management, 21, 51

2001, The Supply Chain Network@ Internet Speed

2011, Big Data, analytics and the path from insights to value, MIT Sloan Management Review, 52, 21

Lee, E.A. (2008), “Cyber physical systems: design challenges”, paper presented at the 11th IEEE International Symposium on Object Oriented Real-Time Distributed Computing (ISORC), May, pp. 363-369.

2009, The impact of IT implementation on supply chain integration and performance, International Journal of Production Economics, 120, 125, 10.1016/j.ijpe.2008.07.017

2006, Accessing information sharing and information quality in supply chain management, Decision Support Systems, 42, 1641, 10.1016/j.dss.2006.02.011

Linstone, H.A. and Turoff, M. (Eds), (2002), The Delphi Method: Techniques and Applications, Addison-Wesley, Reading, MA.

2012, Big Data: the management revolution, Harvard Business Review, 90, 60

1997, Information enrichment: designing the supply chain for competitive advantage, Supply Chain Management: An International Journal, 2, 137, 10.1108/13598549710191304

1993, Theory building through conceptual methods, International Journal of Operations & Production Management, 13, 3, 10.1108/01443579310028120

1997, The scope of supply chain management research, Supply Chain Management: An International Journal, 2, 15, 10.1108/13598549710156321

2004, The Delphi method as a research tool: an example, design considerations and applications, Information and Management, 42, 15, 10.1016/j.im.2003.11.002

2015, The value of Big Data in servitization, International Journal of Production Economics, 165, 174, 10.1016/j.ijpe.2014.12.036

Otto, B., Hüner, K.M., Back, A., Brenner, W., Jung, R., Österle, H. and Winter, R. (2009), “Functional reference architecture for corporate master data management”, working paper, Institute of Information Management, University of St Gallen, St Gallen, May 31.

2006, Firm performance impacts of digitally enabled supply chain integration capabilities, MIS Quarterly, 30, 225, 10.2307/25148729

1979, Hierarchical cluster analysis and the internal structure of tests, Multivariate Behavioral Research, 14, 57, 10.1207/s15327906mbr1401_4

2013, You may not need Big Data after all, Harvard Business Review, 91, 90

1991, Delphi: a reevaluation of research and theory, Technological Forecasting and Social Change, 39, 235, 10.1016/0040-1625(91)90039-I

2001, A systems thinking framework for knowledge management, Decision Support Systems, 31, 5, 10.1016/S0167-9236(00)00116-0

2008, Real time business intelligence in supply chain analytics, Information Management & Computer Security, 16, 28, 10.1108/09685220810862733

Shmueli, G. and Koppius, O. (2011), “Predictive analytics and informations systems research”, MIS Quarterly, Vol. 35 No. 3, pp. 553-572.

2007, A critical balance: collaboration and security in the IT-enabled supply chain, International Journal of Production Research, 45, 2595, 10.1080/00207540601020544

2002, Business-to-business data sharing: a source for integration of supply chains, International Journal of Production Economics, 75, 135

2007, Flexibility from a supply chain perspective: definition and review, International Journal of Operations & Production Management, 27, 685, 10.1108/01443570710756956

2015, Harvesting Big Data to enhance supply chain innovation capabilities: an analytic infrastructure based on deduction graph, International Journal of Production Economics, 165, 223, 10.1016/j.ijpe.2014.12.034

2010, The impact of business analytics on supply chain performance, Decision Support Systems, 49, 318, 10.1016/j.dss.2010.03.007

2008, Great divides: internal alignment between logistics and peer functions, International Journal of Logistics Management, 19, 110, 10.1108/09574090810895924

2002, Beyond better products: capturing value in customer interactions, MIT Sloan Management Review, 43, 35

2009, Supply chain information flow strategies: an empirical taxonomy, International Journal of Operations & Production Management, 29, 1213, 10.1108/01443570911005974

2010, Scenarios for the logistics services industry: a Delphi-based analysis for 2025, International Journal of Production Economics, 127, 46, 10.1016/j.ijpe.2010.04.013

2013, Data science, predictive analytics, and Big Data: a revolution that will transform supply chain design and management, Journal of Business Logistics, 34, 77, 10.1111/jbl.12010

1995, What theory is not, theorizing is, Administrative Science Quarterly, 40, 385, 10.2307/2393789

2008, Supply chain security: an overview and research agenda, International Journal of Logistics Management, 19, 254, 10.1108/09574090810895988

2011, Does ICT influence supply chain management and performance? A review of survey-based research, International Journal of Operations & Production Management, 31, 1215, 10.1108/01443571111178501

2015, A Big Data approach for logistics trajectory discovery from RFID-enabled production data, International Journal of Production Economics, 165, 260, 10.1016/j.ijpe.2015.02.014

2014, Logistics professional identity: strengthening the discipline as galaxies collide, Journal of Business Logistics, 35, 23, 10.1111/jbl.12038

1989, Operations strategy: a literature review, Journal of Operations Management, 8, 133, 10.1016/0272-6963(89)90016-8

1999, Responsiveness of the order fulfilment process, International Journal of Operations & Production Management, 19, 812, 10.1108/01443579910274419

2002, The supply chain strategy conundrum: to be lean or agile or to be lean and agile?, International Journal of Logistics, 5, 299, 10.1080/1367556021000026736