Benchmarking
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Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approachPurpose Previous research showed that there are some barriers which hinder the implementation of total quality management (TQM) in organizations. But no study has been undertaken to understand the interaction among these barriers and to develop a hierarchy of TQM barriers model. There is an urgent need to analyze the behavio...
Benchmarking - - 2011
Benchmarking with data envelopment analysis: a return on asset perspectivePurpose Selecting appropriate variables for analytical studies is critical for the validity of analysis. It is the same with data envelopment analysis (DEA) studies. In this study, for benchmarking using DEA, the paper seeks to suggest a novel framework based on return on assets (ROA), which is popular and user‐friendly to m...
Benchmarking - - 2011
A benchmarking methodology for metalcasting industryPurpose To provide the basis for the development of a specific benchmarking methodology for the foundry industry. Design/methodology/approach The methodology was developed with the support of the Portuguese Foundry Association (APF)....
Benchmarking - - 2006
Approaches to quality management in the UK: survey evidence and implicationsPurpose This paper seeks to shift the focus to the implications of various quality management systems, as a pervasive feature of modern organisational life, for business excellence. Design/methodology/approach A mail‐based survey is ...
Benchmarking - Tập 14 Số 4 - Trang 429-454 - 2007
Relative balanced measurement of trainee civil servants: a case example from GreecePurpose The purpose of this paper is to present the concept of relative balanced measurement as benchmarking tool for public training centers and public services. Design/methodology/approach Borrowing the concept of balanced scorecar...
Benchmarking - - 2008
Benchmarking of North Indian urban water utilitiesPurpose The purpose of this paper is to develop a suitable benchmarking framework that encompasses multiple criteria of sustainable water supply services for assessing the performance of select North Indian urban water utilities and also to arrive at potential for input reductions (or efficient input levels). ...
Benchmarking - Tập 18 Số 1 - Trang 86-106 - 2011
Organizational learning and Industry 4.0: findings from a systematic literature review and research agendaPurpose Industry 4.0 has been one of the most topics of interest by researches and practitioners in recent years. Then, researches which bring new insights related to the subjects linked to the Industry 4.0 become relevant to support Industry 4.0's initiatives as well as for the deployment of new research works. Consideri...
Benchmarking - Tập 27 Số 8 - Trang 2435-2457 - 2020
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