Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT)
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Exploring Perceived Fairness in Hotel Service Recovery: The Case of Kingdom Plaza, Wuhan
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 3 Số 1 - 2014
Exploring Tourist Experiences in Kampung Beng Homestay Programme
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 3 - Trang 1-20 - 2014
Throughout the course of any tour, the tourist invariably accrues a range of
experiences. Such experiences constitute a perpetual flow of thoughts and
feelings that occur during moments of consciousness. The outcome of an
experience depends on how an individual, in a specific mood and state of mind,
reacts to his or her interactions with the destination. Therefore, tourism
service providers must k...
Tourism Education and Regional Integration: Is the European Union (EU) Model Applicable for ASEAN?
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 3 - Trang 1-23 - 2015
In the current age of globalization, regional alliances have become the norm,
strengthening economic, political and social ties. These alliances are also
shaping new regional integration and cooperation among member nations.
Integration consists of harmonization and standardization of different systems
into one. In higher education, this integration has been spearheaded by the
European Union (EU) ...
Online Community Commitment and Member Loyalty: A PLS-based Study to Examine Chinese Travel and Tourismrelated Online Communities
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 4 - Trang 1-20 - 2015
While the question of how commitment influences user behavior in online
communities has recently attracted considerable research, few studies have
empirically evaluated the drivers of online community commitment. Building on a
conceptual framework of factors affecting commitment with online communities,
this study evaluates the influence of individual psychological attachment and
online community ...
Stakeholders’ Expectations from Tour Guides
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - - 2014
As tourism becomes more important across the world, so does destination
competitiveness with destination managers executing every detail of the services
offered, leaving none to chance. In this case, one of the most important roles
of a tour guide is to take, lead, and accompany a tourist while visiting an
unknown territory. Hence, to a large extent, the quality of tourist experience
is dependent ...
“Otherness” of Ethnic Enclave Attractions in Multicultural Cities: A Study of Chinatown and Little India
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 4 - Trang 1-14 - 2015
For ages, tourists have been fascinated with “Other” cultures making it a
primary reason for international travel. Several destinations around the world
are blessed with cultural pluralism and proudly boast of being “multicultural”.
These destinations comprise multiethnic migrant communities living in their
respective “ethnic enclave” settings in a foreign land. Enclaves enrich the
tourism product...
The Effects of Motivation and Satisfaction on Destination Loyalty at the Thailand -Laos (PDR) Border
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 4 - Trang 1-17 - 2015
Over the past few decades, the influence of the Greater Mekong Sub-region (GMS)
program and Asian Economic Community (AEC) framework of ASEAN has led to an
increasing number of tourists visiting Thailand and Laos (PDR) border sites.
Accordingly, the Thailand-Laos (PDR) border destination appears to have a high
tourism market potential as it is seen as an important tourist attraction,
nationally an...
Determinants of Customer Experience and Resulting Satisfaction and Revisit Intentions: PLS-SEM Approach towards Malaysian Resort Hotels
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 3 - Trang 1-19 - 2014
This study aims to assess physical and social environments as determinants of
customer experiences with regard to guest satisfaction and intentions to revisit
Malaysian resort hotels. It examines a research framework constituting physical
and social environment and analyses the results of the survey to test the
hypotheses. Questionnaires were distributed to customers of resort hotels at
Langkawi, ...
Sustainability in Higher Education: An Exploratory Investigation of Hospitality Management Courses
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 4 - Trang 1-24 - 2015
This paper aims to investigate students’ perceptions about sustainability
curricula in hospitality management degree programmes. Sustainability, a prime
business concern, is now a prominent agenda in higher education, and also in
hotel management courses. The study is located in India and adopts a positivist
epistemological position. Quantitative data was collected through structured
questionnaire...
The Contribution of NGOs in General and Skål International Particularly, in Tourism Development
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT) - Tập 4 - Trang 1-13 - 2015
This paper aims to highlight the importance of non-governmental organisations
(NGOs), especially the Skål movement for sustainable tourism. NGOs play a role
in developing tourism sustainably by taking into account a community’s
attachment, engagement and commitment. NGOs play a vital role in tourism
management and development. Skål International which was originally established
as an European init...
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