Nico W. Van Yperen1, A.E. van den Berg1, Martijn C. Willering1
1Department of Social and Organizational Psychology, University of Groningen, The Netherlands
Tóm tắt
In the present study, two models were tested that can improve understanding of the link between participation in decision‐making and organizational citizenship behaviour (OCB). In Model 1, it is assumed that perceived supervisory support mediates the link between participation in decision‐making and OCB. In Model 2, organizational commitment is presented as the mediator variable. The sample (N = 142) was drawn from employees from 10 departments of a medium‐sized trade company in the Netherlands. To improve the reliability of the results, the data were subjected to multilevel analyses. Because no link was observed between commitment and OCB, Model 2 was rejected. In contrast, Model 1 was supported by the data, suggesting that participation in decision‐making promotes employees' sense of supervisory support to them, which made employees more likely to reciprocate by exhibiting OCB.
