The new health care paradigm

Guo, K.L. (2003), “A study of the skills and roles of senior‐level health care managers”,The Health Care Manager, Vol. 22 No. 2, pp. 152‐8.

Kirkpatrick, S.A. and Locke, E.A. (1991), “Leadership: do traits matter?”,Academy of Management Executive, Vol. 5, pp. 48‐60.

Nevers, R.L. (2002), “A financial argument for service‐line management”,Healthcare Financial Management, Vol. 56 No. 12, pp. 38‐42.

10.1108/09526860410557589