Perceptions of service attributes in a religious theme site: an importance–satisfaction analysis

Journal of Heritage Tourism - Tập 4 Số 3 - Trang 227-243 - 2009
Manuel Rivera1, Amir Shani2, Denver Severt3
1International School of Tourism and Hospitality Management, Universidad del Este, Carolina, Puerto Rico
2Program of Hotel and Tourism Management , Ben-Gurion University of the Negev , Eilat Campus, Beer-Sheva, Israel
3Rosen College of Hospitality Management, University of Central Florida, Orlando, FL, USA#TAB#

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