How should cities communicate? The interaction effect of city stereotypes and advertising language on travel intention
Tóm tắt
Từ khóa
Tài liệu tham khảo
Aaker, 2010, Non-profits are seen as warm and for- profits as competent: Firm stereotypes matter, Journal of Consumer Research, 37, 224, 10.1086/651566
Ankomah, 1995, A Study of Pleasure Travelers’ Cognitive Distance Assessments, Journal of Travel Research, 34, 12, 10.1177/004728759503400204
Aerts, 2018
Aggarwal, 2007, Is that car smiling at me? Schema congruity as a basis for evaluating anthropomorphized products, Journal of Consumer Research, 34, 10.1086/518544
Agustina, 2020, The role of satisfaction as a mediating variable on the effects of novelty seeking and familiarity on tourist revisit intention, Diponegoro International Journal of Business, 3, 88, 10.14710/dijb.3.2.2020.88-96
Amatulli, 2020, An investigation on the effectiveness of hedonic versus utilitarian message appeals in luxury product communication, Psychology and Marketing, 37, 523, 10.1002/mar.21320
Andrei, 2014, Perceptions of warmth and competence in online networking: An experimental analysis of a company launch, Review of Economic and Business Studies, 7, 11
Arico, 2011, The folk psychology of consciousness, Mind & Language, 26, 327, 10.1111/j.1468-0017.2011.01420.x
Bailly, 1986, Subjective distances and spatial representations, Geoforum, 17, 81, 10.1016/0016-7185(86)90013-8
Baloglu, 2001, Image variations of Turkey by familiarity index: Informational and experiential dimensions, Tourism Management, 22, 127, 10.1016/S0261-5177(00)00049-2
Balqiah, 2018, Green CSR and brand attitude: The role of stereotype content model, European Research Studies Journal, 21, 230
1932
Beerli, 2004, Factors influencing destination image, Annals of Tourism Research, 31, 657, 10.1016/j.annals.2004.01.010
Begg, 1969, Concreteness and imagery in sentence meaning, Journal of Verbal Learning and Verbal Behavior, 8, 821, 10.1016/S0022-5371(69)80049-6
Bennett, 2012, The universality of warmth and competence: Are- sponse to brands as intentional agents, Journal of Consumer Psychology, 22, 199, 10.1016/j.jcps.2011.10.005
Berger, 2018, Are atypical things more popular?, Psychological Science, 29, 1178, 10.1177/0956797618759465
Bernritter, 2016
Beukeboom, 2010, The negation bias: When negations signal stereotypic expectancies, Journal of Personality and Social Psychology, 99, 978, 10.1037/a0020861
Bigné-Alcañiz, 2009, The functional-psychological continuum in the cognitive image of a destination: A confirmatory analysis, Tourism Management, 30, 715, 10.1016/j.tourman.2008.10.020
Borden, 2020, Improving automated crisis detection via an improved understanding of crisis language: Linguistic categories in social media crises, Journal of Contingencies and Crisis Management, 28, 10.1111/1468-5973.12308
Cao, 2010
Cao, 2020, Effects of awe on consumer preferences for healthy versus unhealthy food products, Journal of Customer Behaviour, 19, 264
Chattalas, 2013
Chen, 2007, How destination image and evaluative factors affect behavioral intentions?, Tourism Management, 28, 1115, 10.1016/j.tourman.2006.07.007
Chen, 2010, Reconsidering baron and kenny: Myths and truths about mediation analysis, Journal of Consumer Research, 37, 197, 10.1086/651257
Chen, 2016, Tourism between divided nations: An examination of stereotyping on destination image, Tourism Management, 55, 25, 10.1016/j.tourman.2016.01.012
Chen, 2017, Telling good stories of Xi’an——the communication strategy of Xi’an city image, International Conference on the Social Sciences and Teaching Research
Choi, 2017, The effects of construal level on types of creative agreements, Academy of Management Annual Meeting Proceedings, 2016
Cohen, 1981, Person categories and social perception: Testing some boundaries of the processing effect of prior knowledge, Journal of Personality and Social Psychology, 40, 441, 10.1037/0022-3514.40.3.441
Cuddy, 2008, Warmth and competence as universal dimensions of social perception: The stereotype content model and the bias map, Advances in Experimental Social Psychology, 40, 61, 10.1016/S0065-2601(07)00002-0
Cuddy, 2011, The dynamics of warmth and competence judgments, and their outcomes in organizations, Research in Organizational Behavior, 31, 73, 10.1016/j.riob.2011.10.004
Dens, 2010, Consumer response to different advertising appeals for new products: The moderating influence of branding strategy and product category involvement, Journal of Brand Management, 18, 50, 10.1057/bm.2010.22
Deutsch-Burgner, 2014, Place happiness: Its constituents and the influence of emotions and subjective importance on activity type and destination choice, Transportation, 41, 1323, 10.1007/s11116-014-9553-2
Dhar, 2007, Seeing the forest or the trees: Implications of construal level theory for consumer choice, Journal of Consumer Psychology, 17, 96, 10.1016/S1057-7408(07)70014-1
Diamantopoulos, 2017, Explicit versus implicit country stereotypes as predictors of product preferences: Insights from the stereotype content model, Journal of International Business Studies, 48, 1023, 10.1057/s41267-017-0085-9
Eshuis, 2014, Place marketing and citizen participation: Branding as strategy to address the emotional dimension of policy making?, International Review of Administrative Sciences, 80, 151, 10.1177/0020852313513872
Fakeye, 1991, Image differences between prospective, firsttime, and repeat visitors to the Lower Rio Grande Valley, Journal of Travel Research, 30, 10, 10.1177/004728759103000202
Feng, 2022, Emotional or rational? The congruence effect of message appeals and country stereotype on tourists' international travel intentions, Annals of Tourism Research, 95, 10.1016/j.annals.2022.103423
Fiedler, 2008, From philosophical thinking to psychological empiricism, part i || language: A toolbox for sharing and influencing social reality, Perspectives on Psychological Science, 3, 38, 10.1111/j.1745-6916.2008.00060.x
Fiske, 2018, Stereotype content: Warmth and competence endure, Current Directions in Psychological Science, 27, 67, 10.1177/0963721417738825
Fiske, 1982
Fiske, 2002
Fiske, 2007, Universal dimensions of social cognition: Warmth and competence, Trends in Cognitive Sciences, 11, 77, 10.1016/j.tics.2006.11.005
Fiske, 2002, A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition, Journal of Personality and Social Psychology, 82, 878, 10.1037/0022-3514.82.6.878
Fiske, 1986
Fournier, 1998, Consumers and their brands: Developing relationship theory in consumer research, Journal of Consumer Research, 24, 343, 10.1086/209515
Fujita, 2010, Promoting prospective self-control through abstraction, Journal of Experimental Social Psychology, 46, 1049, 10.1016/j.jesp.2010.05.013
Greenwald, 2017, The implicit revolution: Reconceiving the relation between conscious and unconscious, American Psychologist, 72, 861, 10.1037/amp0000238
Grewal, 2019, Mobile we trust: The effects of mobile versus non-mobile reviews on consumer purchase intentions, Journal of Marketing Research, 56, 791, 10.1177/0022243719834514
Gruss, 2020, Engaging restaurant customers on Facebook: The power of belongingness appeals on social media, Journal of Hospitality & Tourism Research, 44, 201, 10.1177/1096348019892071
Hansen, 2010, Truth from language and truth from fit: The impact of linguistic concreteness and level of construal on subjective truth, Personality and Social Psychology Bulletin, 36, 1576, 10.1177/0146167210386238
Haslberger, 2014, Cosmopolitan appeal: What makes a city attractive to expatriates?, International Journal of Arts and Sciences, 7, 509
Häubl, 1999, The impact of congruity between brand name and country of production on consumers' product quality judgments, International Journal of Research in Marketing, 16, 199, 10.1016/S0167-8116(99)00011-7
Herz, 2013, Activation of country stereotypes: Automaticity, consonance, and impact, Journal of the Academy of Marketing Science, 41, 400, 10.1007/s11747-012-0318-1
Hess, 1990, Schematic knowledge influences on memory for scene information in young and older adults, Developmental Psychology, 26, 855, 10.1037/0012-1649.26.5.855
Higgins, 1987, Social cognition and social perception, Annual Review of Psychology, 38, 369, 10.1146/annurev.ps.38.020187.002101
Holoien, 2013, Downplaying positive impressions: Compensation between warmth and competence in impression management, Journal of Experimental Social Psychology, 49, 33, 10.1016/j.jesp.2012.09.001
Hong, 2006, The roles of categorization, affective image and constraints on destination choice: An application of the NMNL model, Tourism Management, 27, 750, 10.1016/j.tourman.2005.11.001
Hosany, 2006, Destination image and destination personality: An application of branding theories to tourism places, Journal of Business Research, 59, 638, 10.1016/j.jbusres.2006.01.001
Huang, 2015, Assessing the relationships between image congruence, tourist satisfaction and intention to revisit in marathon tourism: The shanghai international marathon, International Journal of Sports Marketing & Sponsorship, 16, 46, 10.1108/IJSMS-16-04-2015-B005
Humphreys, 2020, Construal matching in online search: Applying text analysis to illuminate the consumer decision journey, Journal of Marketing Research, 1
Humphreys, 2018, Automated text analysis for consumer research, Journal of Consumer Research, 44, 1274, 10.1093/jcr/ucx104
Inman, 2018, Our vision for the journal of consumer research: It’s all about the consumer, Journal of Consumer Research, 44, 955, 10.1093/jcr/ucx123
Ishii, 2014, Nation brand personality and product evaluation among Japanese people: Implications for nation branding, Place Branding and Public Diplomacy, 11, 10.1057/pb.2014.25
Jiang, 2016, The synergistic effect between cor- porate image and product's superior benefits: A stereotype content model approach, Acta Psychology Sinica, 48, 95, 10.3724/SP.J.1041.2016.00095
Judd, 2005
Kavaratzis, 2015, Rethinking place branding comprehensive brand development for cities and regions, Journal of Place Management and Development, 8, 163, 10.1108/JPMD-06-2015-0015
Kerswell, 2007, Homophone effects in visual word recognition depend on homophone type and task demands, Canadian Journal of Experimental Psychology, 61, 322, 10.1037/cjep2007032
Kervyn, 2012, Brands as intentional agents framework: How perceived intentions and ability can map brand perception, Journal of Consumer Psychology, 22, 6
Kervyn, 2009, You want to appear competent? Be mean! You want to appear sociable? Be lazy! Group differentiation and the compensation effect, Journal of Experimental Social Psychology, 45, 363, 10.1016/j.jesp.2008.08.006
Kim, 2015, A survey of in-band full-duplex transmission: From the perspective of phy and mac layers, Communications Surveys and Tutorials, IEEE, 17, 2017, 10.1109/COMST.2015.2403614
Klein, 2019, Brand positioning based on brand image–country image fit, Marketing Science, 38, 516, 10.1287/mksc.2019.1151
Koh, 2020, Successful restaurant crowdfunding: The role of linguistic style, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-02-2020-0159
Kohler, 2011, Consumer acceptance of recommendations by interactive decision aids: The joint role of temporal distance and concrete versus abstract communications, Journal of Management Information Systems, 27, 231, 10.2753/MIS0742-1222270408
Koo, 2006, Effect of perceived sport event and sponsor image fifit on consumers' cognition, affect, and behavioral intentions, Sport Marketing Quarterly, 15, 80
Kousta, 2011, The representation of abstract words: Why emotion matters, Journal of Experimental Psychology: General, 140, 14, 10.1037/a0021446
Kronrod, 2022, Language research in marketing, Foundations and Trends® in Microeconomics, 16
Kuperman, 2014, Emotion and language: Valence and arousal affect word recognition, Journal of Experimental Psychology: General, 143, 1065, 10.1037/a0035669
Lachman, 1967, Allergic reactions, connective tissue, and disease, The Scientific Basis of Medicine Annual Reviews, 36
Lee, 2021, Vol. 11
Lee, 2013, A comparison of implicit and explicit attitude measures: An application of the implicit association test (IAT) to fast food restaurant brands, Tourism Analysis, 18, 119, 10.3727/108354213X13645733247576
Liberman, 2007, Construal level theory and consumer behavior, Journal of Consumer Psychology, 17, 113, 10.1016/S1057-7408(07)70017-7
Lippmann, 1922
Maass, 1999, Linguistic intergroup bias: Stereotype perpetuation through language, Advances in Experimental Social Psychology, 31, 79, 10.1016/S0065-2601(08)60272-5
Maass, 1995, Linguistic intergroup bias: Differential expectancies or in-group protection?, Journal of Personality and Social Psychology, 68, 116, 10.1037/0022-3514.68.1.116
Maass, 1989, language use in intergroup contexts: The linguistic intergroup bias, Journal of Personality and Social Psychology, 57, 981, 10.1037/0022-3514.57.6.981
Mandler, 1989, Affect and learning: Causes and consequences of emotional interactions. Affekt und lernen: Ursachen und folgen emotionaler interaktionen, Affect & Mathematical Problem Solving, 3, 10.1007/978-1-4612-3614-6_1
Mariani, 2017, The “Pink Night” festival revisited: Meta-events and the role of destination partnerships in staging event tourism, Annals of Tourism Research, 62, 89, 10.1016/j.annals.2016.11.003
McCabe, 2016, Time for a radical reappraisal of tourist decision making? Toward a new conceptual model, Journal of Travel Research, 55, 3, 10.1177/0047287515592973
Meyers-Levy, 1989, Schema congruity as a basis for product evaluation, Journal of Consumer Research, 16, 39, 10.1086/209192
Miller, 2007, Psychological reactance and promotional health messages: The effects of controlling language, lexical concreteness, and the restoration of freedom, Human Communication Research, 33, 219
Mok, 1990, A quasi-experimental measure of the effectiveness of destinational advertising: Some evidence from Hawaii, Journal of Travel Research, 29, 30, 10.1177/004728759002900107
Mu, 2017, The matching effect of destination country image and tourism product type: An empirical study based on the stereotype content model (SCM), Tourism Tribune, 32, 64
Murphy, 2007, Linking travel motivation, tourist self-image and destination brand personality, Journal of Travel & Tourism Marketing, 22, 45, 10.1300/J073v22n02_04
Namkoong, 2019, Responding to causal uncertainty in the Twitterverse: When abstract language and social prominence increase message engagement, Journal of Interactive Marketing, 45, 81, 10.1016/j.intmar.2018.11.002
Oshimi, 2019, Host residents' role in sporting events: The city image perspective, Sport Management Review, 22, 10.1016/j.smr.2018.04.002
Packard, 2017, How Language shapes word of mouth's impact, Journal of Marketing Research, 54, 572, 10.1509/jmr.15.0248
Packard, 2020, How concrete language shapes customer satisfaction, Journal of Consumer Research
Patrick, 2011
Phillips, 2013, Investigating the effect of country image and subjective knowledge on attitudes an d behaviors: U.S. Upper midwesterners' intentions to consume Korean food and visit korea[J], International Journal of Hospitality Management, 32, 49, 10.1016/j.ijhm.2012.04.003
Pogacar, 2018, The effects of linguistic devices on consumer information processing and persuasion: A language complexity× processing mode framework, Journal of Consumer Psychology, 28, 689, 10.1002/jcpy.1052
Ponsi, 2016, Influence of warmth and competence on the promotion of safe in-group selection: Stereotype content model and social categorization of faces, Quarterly Journal of Experimental Psychology, 69, 1464, 10.1080/17470218.2015.1084339
Preacher, 2008, Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models, Behavior Research Methods, 40, 879, 10.3758/BRM.40.3.879
Ruhanen, 2013, Strategic issues in the Australian tourism industry: A 10-year analysis of national strategies and plans, Asia Pacific Journal of Tourism Research, 18, 220, 10.1080/10941665.2011.640701
Schellekens, 2013, Linguistic biases and persuasion in communication about objects, Journal of Language and Social Psychology, 32, 291, 10.1177/0261927X12466083
Schwanenflugel, 1988, Context availability and lexical decisions for abstract and concrete words, Journal of Memory and Language, 27, 499, 10.1016/0749-596X(88)90022-8
Scott, 2015, Investigation of the use of eye tracking to examine tourism advertising effectiveness, Current Issues in Tourism, 1
Semin, 2008, Language puzzles, Journal of Language and Social Psychology, 27, 10.1177/0261927X07313664
Semin, 1988, The cognitive functions of linguistic categories in describing persons: Social cognition and language, Journal of Personality and Social Psychology, 54, 558, 10.1037/0022-3514.54.4.558
Semin, 1997, The question-answer paradigm: You might regret not noticing how a question is worded, Journal of Personality and Social Psychology, 73, 472, 10.1037/0022-3514.73.3.472
Shah, 2018, Antecedents and implications of expiration date search effort, Journal of Consumer Affairs, 52, 229, 10.1111/joca.12141
Shen, 2019, Application of the stereotype content model to destination image: Evidence from residents of mainland China, Journal of Destination Marketing & Management, 14, 10.1016/j.jdmm.2019.100375
Sirakaya, 2001, Do destination images really matter? Predicting destination choices of student travelers, Journal of Vacation Marketing, 7, 125, 10.1177/135676670100700203
Snyder, 1978, Hypothesis-testing processes in social interaction, Journal of Personality and Social Psychology, 36, 1202, 10.1037/0022-3514.36.11.1202
Sönmez, 2002, A distorted destination image? The case of Turkey, Journal of Travel Research, 41, 185, 10.1177/004728702237418
Souiden, 2017, Destination personality and destination image, Journal of Hospitality and Tourism Management, 32, 54, 10.1016/j.jhtm.2017.04.003
Speed, 2000, Determinants of sports sponsorship response, Journal of the Academy of Marketing Science, 28, 226, 10.1177/0092070300282004
Toma, 2015, Tell-tale words: Linguistic cues used to infer the expertise of online medical advice, Journal of Language and Social Psychology, 34, 25, 10.1177/0261927X14554484
Trifiletti, 2011, More competent than warm: The implicit stereotypes of Americans, TPM - Testing, Psychometrics, Methodology in Applied Psychology, 18, 199
Tse, 2020, Assessing explicit and implicit stereotypes in tourism: Self-reports and implicit association test, Journal of Sustainable Tourism, 1
Usakli, 2011, Brand personality of tourist destinations: An application of self-congruity theory, Tourism Management, 32, 114, 10.1016/j.tourman.2010.06.006
Vicol, 2014, A country's image as tourist destination for external intermediaries, Management & Marketing. Challenges for the Knowledge Society, 9, 47
Wang, 2019, The interplay of travelers' psychological distance, language abstraction, and message appeal type in social media advertising, Journal of Travel Research, 59
Wigboldus, 2000, How do we communicate stereotypes? Linguistic bases and inferential consequences, Journal of Personality and Social Psychology, 78, 5, 10.1037/0022-3514.78.1.5
Wu, 2019, Elegant advertising vs. Popular advertising: Consumers' attitudes towards different styles of Advertising Language, Nankai Business Review, 22, pp213
Wu, 2017, Exploring destination image differences among locals, tourists and prospective tourists, Economic Management Journal, 39, 130
Xiang, 2019, Informational or emotional appeals in crowdfunding message strategy: An empirical investigation of backers’support decisions, Journal of the Academy of Marketing Science, 47, 1046, 10.1007/s11747-019-00638-w
Yang, 2021, Feelings of uncertainty and powerlessness from Covid-19: Implications for advertising appeals in the restaurant industry, International Journal of Hospitality Management, 97, 10.1016/j.ijhm.2021.103017
Yuan, B. , Huang, J. , Economicsamp, S. O. , Management, University, Z. N. , & Economicsamp, S. O. , et al. The relationship between the language type of entrepreneurs' word of mouth and entrepreneurs' image. East China Economic Management.
Yzerbyt, 2005, Not competent but warm…really? Compensatory stereotypes in the French-speaking world, Group Processes & Intergroup Relations, 8, 291, 10.1177/1368430205053944
Zenker, 2011, Measuring success in place marketing and branding, Place Branding & Public Diplomacy, 7, 32, 10.1057/pb.2011.5
Zhang, 2014, Be rational or be emotional: Advertising appeals, service types and consumer responses, European Journal of Marketing, 48, 2105, 10.1108/EJM-10-2012-0613
Zhang, 2011