Emergency department patients who leave without seeing a physician: The Toronto Hospital experience

Annals of Emergency Medicine - Tập 24 - Trang 1092-1096 - 1994
Christopher MB Fernandes1, Mohamud R Daya2, Susan Barry3, Noel Palmer3
1From the Department of Emergency Medicine, St Paul's Hospital, Vancouver, Canada
2the Department of Emergency Medicine Oregon Health Sciences University, Portland, USA
3the Department ofEmergency Medicine, the Toronto Hospital, Toronto, Canada

Tài liệu tham khảo

Oakland, 1989, Total Quality Management, 3 Ishikawa, 1985, What Is Total Quality Control?, 46 O'Leary, 1992, From quality assurance to quality improvement: The Joint Commission on Accreditation of Healthcare Organizations and emergency care, Emerg Med Clin North Am, 10, 477, 10.1016/S0733-8627(20)30694-5 Harrigan, 1992, Quality of Care: Issues and Challenges in the 90s, 51 Marder, 1990, Relationship of clinical indicators and practice guidelines, QRB, 16, 60 Overton, 1992, The cost of quality in health care, Emerg Med Clin North Am, 10, 549, 10.1016/S0733-8627(20)30698-2 Schulmerich, 1984, Developing a patient classification system for the emergency department, J Emerg Nurs, 10, 298 Sainsbury, 1990, I: Emergency patients who leave without being seen: Are urgently ill or injured patients leaving without care?, Milit Med, 155, 460, 10.1093/milmed/155.10.460 Gibson, 1978, Chase AM: Walk-out patients in the hospital emergency department, JACEP, 7, 47, 10.1016/S0361-1124(78)80035-5 Dershewitz, 1986, Patients who leave a pediatric emergency department without treatment, Ann Emerg Med, 15, 717, 10.1016/S0196-0644(86)80432-2 Weissberg, 1986, Patients who leave without being seen, Ann Emerg Med, 15, 813, 10.1016/S0196-0644(86)80380-8 Baker, 1991, Patients who leave a public hospital emergency department without being seen by a physician, JAMA, 266, 1085, 10.1001/jama.1991.03470080055029 Gbaandor, 1992, Analysis of patients who leave the emergency center prior to physician evaluation (abstract), Ann Emerg Med, 21, 458 Bindman, 1991, Consequences of queuing for care at a public hospital emergency department, JAMA, 266, 1091, 10.1001/jama.1991.03470080061030 Das, 1992, Patients who leave the accident and emergency department without medical evaluation: Reasons for not waiting and follow-up of these patients (abstract), Ann Emerg Med, 21, 458 Mayer, 1992, Industrial models of continuous quality improvement: Implications for emergency medicine, Emerg Med Clin North Am, 10, 523, 10.1016/S0733-8627(20)30697-0 Hill, 1991, Leaving against medical advice, 315 Lee, 1988, Patients with acute chest pain who leave emergency departments against medical advice, J Gen Intern Med, 3, 21, 10.1007/BF02595752 Schneiderman, 1991, Patient complaints, 27 Berwick, 1990, Curing Health Care, 97