– The purpose of this paper is three‐fold: first, to propose a model for
measuring service quality in a skiing resort; second, to investigate the
contribution of place attachment on the prediction of customers' loyalty, and
third, to examine the influence of service quality on the development of place
attachment., – A total of 264 (n=264) recreational skiers participated in the
study, and filled t... hiện toàn bộ
This paper reports on the preliminary findings of an exploratory study on
environmental decision making in the context of largely small serviced
accommodation establishments. It focuses on the motivations of owner‐managers
for becoming environmentally involved and their reasons for joining an
environmental accreditation scheme. The study was conducted in Scotland using
face‐to‐face in‐depth interv... hiện toàn bộ
The overbuilding in the lodging industry, the current economic recession, the
Gulf War and the collapse of the real estate market collectively brought forth a
major economic impact on the US lodging industry in recent years. Examines the
current state of the US lodging industry and discusses strategies used by
hospitality companies in response to the situation.
Managers are constantly making decisions that affect profit. One of the
decision‐making areas which is crucial to all managers concerns profit planning.
Attempts to show how cost‐volume‐profit (CVP) analysis, aided by the computer
spreadsheet, can be applied to the practical profit planning situation in the
hospitality industry. Paradoxically, CVP analysis is one of the most widely
referred to tec... hiện toàn bộ
– The purpose of this paper is to examine the applicability of HACCP within the
hospitality industry from the perspective of two qualified and experienced
chefs. It is the second article in the second Worldwide Hospitality and Tourism
Themes issue of the International Journal of Contemporary Hospitality Management
presenting a new method of HACCP for the hospitality industry and proof of its
utili... hiện toàn bộ
Nghiên cứu định nghĩa về khách sạn và số lượng khách sạn tại các quốc gia thuộc
Vương quốc Anh. Chỉ ra tỷ lệ khối lượng khách sạn theo từng quốc gia được thể
hiện qua các hệ thống và hướng dẫn phân loại chính. Phân tích các hệ thống theo
số lượng và chất lượng phân loại khi phù hợp, cùng với mỗi loại theo tỷ lệ khối
lượng khách sạn của quốc gia. Giải thích những khó khăn trong việc so sánh giữa
cá... hiện toàn bộ
#khách sạn #phân loại chất lượng khách sạn #Vương quốc Anh #hệ thống phân loại #so sánh chất lượng