Industrial Management & Data Systems
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Các bài báo tiêu biểu
The impact of information systems on the efficiency of banks: an empirical investigation
Tập 97 Số 1 - Trang 10-16
Financial institutions, and banks, in particular, are one of the largest
investors in information systems (IS) and information technologies (IT) and
there are indications that this trend is likely to continue. However, there is
growing concern that IS investments are not yielding the anticipated results, an
issue that is of grave concern to many CEOs and top managers. One way to address
this conce...
Management Development and IT: Bridging the Gulf
Tập 90 Số 3 - Trang 3-8
The problem of management development in the Information Technology area is
addressed. Some of the symptoms of the gulf between IT producers and consumers
are identified and various bridging strategies are proposed, some of which are
being put into practice in the author′s own organisation.
Technology Transfer — An International Two‐way Street
Tập 87 Số 7/8 - Trang 3-9
Britain produces about six per cent of the world's technology, but is one of the
few net exporters of licensed technology. R&D spend in the UK is smaller than
its main competitors, and more R&D is financed by government. The UK must
continue to license aggressively overseas and “license‐in” technology in order
to maintain its position. The British Technology Group operates effectively in
technolog...
Customer segmentation based on commitment and ICT use
Tập 109 Số 2 - Trang 206-223
– The purpose of this paper is to determine and characterize groups of retail
customers, based on their perception of commitment to the retailer and the
degree of use of its technological equipment., – A CHAID algorithm is performed
and differences between the resulting segments are tested through the analysis
of variance., – Four segments are obtained that differ significantly in
commitment to th...
Improving innovation and customer satisfaction through systems integration
Tập 112 Số 7 - Trang 1026-1043
– In recent years, organizations have been forced to compete in a new
environment and to become more innovative, provide more quality and respond more
effectively to consumers' needs and preferences. Within this context, the main
objectives of this research are to propose scales and study the existing
relationships among innovation, Management System Standards (MSSs) Integration
and customer satis...
Re‐engineering information technology: an enabler for the new business strategy
Tập 95 Số 2 - Trang 24-27
Addresses the need for re‐engineering information systems (IS) in a rapidly
changing environment, and the urgency of doing this to meet current and future
needs of organizations whose existence is dependent on coping with rapidly
changing requirements. Implicit in this view is the need for restructuring the
industry to meet new applications including the creation of software for an era
that has no...
The development and empirical validation of an e‐based supply chain strategy optimization model
Tập 103 Số 5 - Trang 347-360
Examines the formulation of supply chain strategies in complex environments.
Argues that current state‐of‐the‐art e‐business and supply chain management,
combined into the concept of e‐SCM, as well as the use of transaction cost
theory, network theory and resource‐based theory, altogether can be used to form
a model for analyzing supply chains with the purpose of reducing the uncertainty
of formul...
Computer viruses: how companies can protect their systems
Tập 98 Số 1 - Trang 12-16
A computer virus is a program that can infect other programs by modifying them
to include a copy of itself. When the infected programs are executed, the virus
spreads itself to still other programs. Today’s society has seen a dramatic
increase in the use of computers; as a result, businesses must take even more
precautions to guard against the introduction of computer viruses into their
systems.
Information systems development: a normalisation process theory perspective
Tập 111 Số 8 - Trang 1270-1286
– This paper utilises a case study to discuss the applicability of normalisation
process theory (NPT) as an alternative lens in understanding how social
processes impact on the information systems development (ISD) process., – The
research was undertaken at an educational setting utilising a qualitative case
approach., – The research suggests a framework based on NPT. This framework aims
to provid...
Integration of Technologies: An Ultimate Decision‐making Aid
Tập 93 Số 1 - Trang 10-17
Shows how to introduce computer support for the implementation of different
decision‐making settings. Provides a comparison between decision support and
expert systems. Analyses the similarities and dissimilarities of decision
support systems (DSS) and expert systems (ES) and presents a conceptual
framework for the integration of these two technologies. Numerous examples
illustrate operationally i...