Industrial Management & Data Systems
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Các bài báo tiêu biểu
Customer segmentation based on commitment and ICT use
Tập 109 Số 2 - Trang 206-223
– The purpose of this paper is to determine and characterize groups of retail customers, based on their perception of commitment to the retailer and the degree of use of its technological equipment., – A CHAID algorithm is performed and differences between the resulting segments are tested through the analysis of variance., – Four segments are obtained that differ significantly in commitment to th......
Human factors in the adoption and performance of advanced manufacturing technology in unionized firms
Tập 100 Số 8 - Trang 389-402
Some researchers have found that unionized firms are less likely to pursue automation because high wage demands deprive them of the necessary capital required to invest in advanced manufacturing technology (AMT). It has also been suggested that stringent work rules and technology agreements can make the substitution of new technology for union labor too expensive. Others have found, however, that ......
Computer viruses: how companies can protect their systems
Tập 98 Số 1 - Trang 12-16
A computer virus is a program that can infect other programs by modifying them to include a copy of itself. When the infected programs are executed, the virus spreads itself to still other programs. Today’s society has seen a dramatic increase in the use of computers; as a result, businesses must take even more precautions to guard against the introduction of computer viruses into their systems.
Improving innovation and customer satisfaction through systems integration
Tập 112 Số 7 - Trang 1026-1043
– In recent years, organizations have been forced to compete in a new environment and to become more innovative, provide more quality and respond more effectively to consumers' needs and preferences. Within this context, the main objectives of this research are to propose scales and study the existing relationships among innovation, Management System Standards (MSSs) Integration and customer satis......
The impact of information systems on the efficiency of banks: an empirical investigation
Tập 97 Số 1 - Trang 10-16
Financial institutions, and banks, in particular, are one of the largest investors in information systems (IS) and information technologies (IT) and there are indications that this trend is likely to continue. However, there is growing concern that IS investments are not yielding the anticipated results, an issue that is of grave concern to many CEOs and top managers. One way to address this conce......
Management Development and IT: Bridging the Gulf
Tập 90 Số 3 - Trang 3-8
The problem of management development in the Information Technology
area is addressed. Some of the symptoms of the gulf between IT producers
and consumers are identified and various bridging strategies are
proposed, some of which are being put into practice in the author′s own
organisation.
Women in Management
Tập 83 Số 7/8 - Trang 9-10
In the last decade the number of female managers increased dramatically, yet industry is still dominated by men and women are invariably paid less than their male counterparts.
Standard user interface in e‐commerce sites
Tập 103 Số 8 - Trang 600-610
E‐commerce offers speed, convenience, and often cost‐effectiveness for today’s busy shoppers, but many e‐commerce sites are still too hard to use. The problem with e‐commerce sites is that the controls and organization are different for each site. This research investigates how an individual’s perceptions of key beliefs surrounding the use of the e‐commerce site with the standard user interface wo......
Integration of Technologies: An Ultimate Decision‐making Aid
Tập 93 Số 1 - Trang 10-17
Shows how to introduce computer support for the implementation of
different decision‐making settings. Provides a comparison between
decision support and expert systems. Analyses the similarities and
dissimilarities of decision support systems (DSS) and expert systems
(ES) and presents a conceptual framework for the integration of these
two technologies. Numerous examples illustrate operationally i......
Knowledge sharing: game and reasoned action perspectives
Tập 109 Số 9 - Trang 1211-1230
– The purpose of this paper is to investigate knowledge sharing (KS) to characterize its behavior in companies based on the concepts of theory of reasoned action and game theory (GT)., – The paper proposes two models: Model A: KS process is constructed by capturing personal psychological feelings; and Model B: KS process is not only constructed by personal psychological feelings but also takes int......