Industrial Management & Data Systems
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Strategic partnering when the supply base is limited: a case study
Tập 101 Số 1 - Trang 47-52
This study considers a supply‐demand situation where a product has only a handful of supply firms and a large number of purchasing firms and compares the attitudes toward partnering of firms which are already in partnering relationships with those that are not. Noting that only 27 per cent of the buyers are currently in any alliance relationships, and most are not planning to be in one, the study ......
Customer segmentation based on commitment and ICT use
Tập 109 Số 2 - Trang 206-223
– The purpose of this paper is to determine and characterize groups of retail customers, based on their perception of commitment to the retailer and the degree of use of its technological equipment., – A CHAID algorithm is performed and differences between the resulting segments are tested through the analysis of variance., – Four segments are obtained that differ significantly in commitment to th......
APS for tactical planning in a steel processing company
Tập 111 Số 4 - Trang 608-628
– The main purpose is to describe and analyse the impact that the implementation of an advanced planning system (APS) has on the tactical planning level at a steel processing company. This is done in terms of analysing changes in the tactical planning processes, effects on company performance, and how the APS is used in a practical planning context., – This research is based on a longitudinal case......
A counterfeit network analyzer based on RFID and EPC
Tập 110 Số 7 - Trang 1018-1037
– The purpose of this paper is to focus on the design of a counterfeit network analyzer (CNA) for aggregating all the problematic product flows in order to discover any counterfeit distribution source, and to control the spread of counterfeit goods. The analyzer leverages radio frequency identification (RFID) information stored within the electronic product code (EPC) network., – The system archit......
Improving innovation and customer satisfaction through systems integration
Tập 112 Số 7 - Trang 1026-1043
– In recent years, organizations have been forced to compete in a new environment and to become more innovative, provide more quality and respond more effectively to consumers' needs and preferences. Within this context, the main objectives of this research are to propose scales and study the existing relationships among innovation, Management System Standards (MSSs) Integration and customer satis......
Human factors in the adoption and performance of advanced manufacturing technology in unionized firms
Tập 100 Số 8 - Trang 389-402
Some researchers have found that unionized firms are less likely to pursue automation because high wage demands deprive them of the necessary capital required to invest in advanced manufacturing technology (AMT). It has also been suggested that stringent work rules and technology agreements can make the substitution of new technology for union labor too expensive. Others have found, however, that ......
The development and empirical validation of an e‐based supply chain strategy optimization model
Tập 103 Số 5 - Trang 347-360
Examines the formulation of supply chain strategies in complex environments. Argues that current state‐of‐the‐art e‐business and supply chain management, combined into the concept of e‐SCM, as well as the use of transaction cost theory, network theory and resource‐based theory, altogether can be used to form a model for analyzing supply chains with the purpose of reducing the uncertainty of formul......
Controlling Software Development Costs
Tập 94 Số 1 - Trang 13-18
Identifies the magnitude and importance of the level of software
development costs in a modern high‐technology manufacturing environment.
Analyses the variety of cost control practices as evidenced in the
English‐language journals. Develops a holistic feed‐forward control
model using the Japanese management accounting technique of target
costing. Examines the relevance of each technique in relatio......
Technology Transfer — An International Two‐way Street
Tập 87 Số 7/8 - Trang 3-9
Britain produces about six per cent of the world's technology, but is one of the few net exporters of licensed technology. R&D spend in the UK is smaller than its main competitors, and more R&D is financed by government. The UK must continue to license aggressively overseas and “license‐in” technology in order to maintain its position. The British Technology Group operates effectively in t......
Is revamping your web site worthwhile?
Tập 105 Số 6 - Trang 737-751
– The purpose of this paper is to study how web site quality affects traffic performance., – An experimental design is employed to study how web quality affects traffic performance. A revamping of the experimental web site was used as the treatment, targeting visitors' perceived quality of the web site. Four traffic performance measures, page: views, visitor count, daily registrations, and average......