Workplace Bullying in Nurses

Journal of Health Psychology - Tập 6 Số 1 - Trang 73-84 - 2001
Lyn Quine1
1University of Kent at Canterbury, UK

Tóm tắt

The article reports a study of workplace bullying in community nurses in an NHS trust. The aims were to determine the prevalence of bullying, to examine the association between bullying and occupational health outcomes, and to investigate whether support at work could moderate the effects of bullying. Forty-four percent of nurses reported experiencing one or more types of bullying in the previous 12 months, compared to 35 percent of other staff. Fifty percent of nurses had witnessed the bullying of others. Nurses who had been bullied reported significantly lower levels of job satisfaction and significantly higher levels of anxiety, depression and propensity to leave. They were also more critical of aspects of the organizational climate of the trust. Support at work was able to protect nurses from some of the damaging effects of bullying.

Từ khóa


Tài liệu tham khảo

ACAS, 1999, Bullying and harassment at work: A guide for employees

Adams, A., 1992, Bullying at work: How to confront and overcome it

10.1002/(SICI)1099-1298(199706)7:3<177::AID-CASP415>3.0.CO;2-Y

Alderman, C., 1997, Nursing Standard, 11, 22, 10.7748/ns.11.35.22.s39

10.1037/0022-3514.51.6.1173

Bassman, E., 1992, Abuse in the workplace

Beck, A. T., 1961, Archives of General Psychiatry, 4, 461

10.1002/1098-2337(1994)20:3<173::AID-AB2480200304>3.0.CO;2-D

Brodsky, C. M., 1976, The harassed worker

10.1037/0021-9010.78.3.402

Cammann, C., Fichmann, M., Jenkins, D. & Klesh, J. (1979). The Michigan Organizational Assessment Questionnaire (Unpublished manuscript). Ann Arbor, MI: University of Michigan.

10.1037/0021-9010.76.3.398

10.1111/j.1559-1816.1983.tb02325.x

10.1002/(SICI)1099-1298(199706)7:3<219::AID-CASP420>3.0.CO;2-Q

Einarsen, S., 1991, Mobbing in worklife: A study of the prevalence and health effects of mobbing in Norwegian workplaces

10.1080/13594329408410497

10.1080/13594329608414854

Field, T., 1996, Bully in sight: How to predict, resist, challenge and combat workplace bullying

Health and Safety Executive, 1995, Stress at work: A guide for employees

House, J. S., 1981, Work stress and social support

10.1037/0021-9010.74.5.752

10.1891/0886-6708.5.2.119

10.1080/13594329608414853

Leymann, H., 1984, Psychological violence at workplaces: Two exploratory studies

Leymann, H., 1989, Arbete, Manniska, Mjilo, 1, 3

10.1002/(SICI)1099-1298(199706)7:3<193::AID-CASP417>3.0.CO;2-Q

Lyons, R., 1995, Bullying at work: How to tackle it. A guide for MSF representatives and members

MHSW, 1992, Management of Health and Safety at Work Regulations 1992 Approved Code of Practice L21

MSF, 1995, How big is the problem of bullying at work? Report of a survey of MSF workplace representatives on their experiences and impressions of bullying at work

NASUWT, 1995, Workplace bullying: Report of NASUWT survey of members 1995

NASUWT, 1996, No place to hide: Confronting workplace bullies

Olweus, D., 1999, The nature of school bullying

Payne, R., 1979, Response to stress: Occupational aspects, 85

10.1136/bmj.318.7178.228

Quinn, R. P., 1979, The 1977 Quality of Employment Survey

10.4324/9780203360255_chapter_1

10.1002/(SICI)1099-1298(199706)7:3<199::AID-CASP418>3.0.CO;2-H

10.1002/(SICI)1099-1298(199706)7:3<181::AID-CASP416>3.0.CO;2-Y

Stokes, J. P., 1990, Journal of Social Behavior and Personality, 5, 173

10.1037/h0056264

10.1080/02678379308257062

UNISON, 1997, Bullying at work: Bullying survey report

10.1080/13594329608414855

10.1037/0033-2909.96.3.465

10.1037/0033-295X.96.2.234

10.1300/J075v08n02_09

10.1080/13594329608414856

10.1111/j.1600-0447.1983.tb09716.x