What to Expect After the Honeymoon: Testing a Lifecycle Theory of Franchise Relationships
Tài liệu tham khảo
Anderson, 1995, Relationships in Business Markets: Exchange Episodes, Value Creation, and their Empirical Assessment, Journal of the Academy of Marketing Science, 23, 346, 10.1177/009207039502300415
Bagozzi, 1988, On Evaluation of Structural Equation Models, Journal of the Academy of Marketing Science, 16, 74, 10.1007/BF02723327
Baucus, 1996, Consensus in Franchise Organizations: A Cooperative Arrangement Among Entrepreneurs, Journal of Business Venturing, 11, 359, 10.1016/0883-9026(96)00055-9
Bates, 1995, Analysis of Survival Rates Among Franchise and Independent Small Business Startups, Journal of Small Business Management, 33, 26
Bates, 1995, Self-employment Entry Across Industry Groups, Journal of Business Venturing, 10, 143, 10.1016/0883-9026(94)00018-P
Bates, 1998, Survival Patterns among Newcomers to Franchising, Journal of Business Venturing, 13, 113, 10.1016/S0883-9026(97)00066-9
Bendapudi, 1997, Customer's Motivations for Maintaining Relationships with Service Providers, Journal of Retailing, 73, 15, 10.1016/S0022-4359(97)90013-0
Black, 1991, The U-curve Adjustment Hypothesis Revisited: A Review and Theoretical Framework, Journal of International Business Studies, 22, 225, 10.1057/palgrave.jibs.8490301
Blair, 2005
Bordonaba-Juste, 2008, Differences Between Short and Long-term Relationships: An Empirical Analysis in Franchise Systems, Journal of Strategic Marketing, 16, 327, 10.1080/09652540802264033
Borys, 1989, Hybrid Arrangements as Strategic Alliances: Theoretical Issues in Organizational Combinations, Academy of Management Review, 14, 234, 10.5465/amr.1989.4282106
Brehm, 1962
Cohen, 1988
D’Aunno, 1987, A Life-cycle Model of Organizational Federations: The Case of Hospitals, Academy of Management Review, 12, 534, 10.5465/amr.1987.4306568
Dant, 2008, A Futuristic Research Agenda for the Field of Franchising, Journal of Small Business Management, 46, 91, 10.1111/j.1540-627X.2007.00233.x
Dant, 1999, The Challenge of Autonomy and Dependence in Franchised Channels of Distribution, Journal of Business Venturing, 14, 35, 10.1016/S0883-9026(97)00096-7
Dant, 1998, Control Techniques and Upward Flow of Information in Franchising in Distant Markets: Conceptualization and Preliminary Evidence, Journal Business Venturing, 13, 3, 10.1016/S0883-9026(97)00040-2
Dant, 1995, Linking Relationship Quality and Service Quality in Franchise Systems: Model and Measurement, Journal of Marketing Channels, 4, 103, 10.1300/J049v04n01_07
De Dreu, 2009, Self-interest and Other-orientation in Organizational Behavior: Implications for Job Performance, Prosocial Behavior, and Personal Initiative, Journal of Applied Psychology, 94, 913, 10.1037/a0014494
DFV, 2009
Doney, 1997, An Examination of the Nature of Trust in Buyer–Seller Relationships, Journal of Marketing, 61, 35, 10.2307/1251829
Dwyer, 1987, Developing Buyer–Seller Relationships, Journal of Marketing, 51, 11, 10.2307/1251126
Festinger, 1957
Fichman, 1991, Honeymoons and the Liability of Adolescence: A New Perspective on Duration Dependence in Social and Organizational Relationships, Academy of Management Review, 16, 442, 10.5465/amr.1991.4278962
Fornell, 1981, Evaluating Structural Equation Models with Unobservable Variables and Measurement Error, Journal of Marketing Research, 18, 39, 10.2307/3151312
Frazer, 2001, Causes of Disruption to Franchise Operations, Journal of Business Research, 54, 227, 10.1016/S0148-2963(00)00118-1
Frazer, 2005, Exits and Expectations: Why Disappointed Franchisees Leave, Journal of Business Research, 58, 1534, 10.1016/j.jbusres.2004.08.001
Gassenheimer, 1996, Cooperative Arrangements among Entrepreneurs: An Analysis of Opportunism and Communication in Franchise Structures, Journal of Business Research, 36, 67, 10.1016/0148-2963(95)00164-6
Grünhagen, 2003, Does the Franchisor Provide Value to Franchisees? Past, Current, and Future Value Assessments of Two Franchisee Types, Journal of Small Business Management, 41, 366, 10.1111/1540-627X.00088
Gullahorn, 1962, An Extension of the U-curve Hypothesis, Journal of Social Issues, 19, 33, 10.1111/j.1540-4560.1963.tb00447.x
Hair, 2006
Hibbard, 2001, Does Relationship Marketing Age Well?, Business Strategy Review, 12, 29, 10.1111/1467-8616.00189
Jambulingam, 1999, Influence of Franchisee Selection Criteria on Outcomes Desired by the Franchisor, Journal of Business Venturing, 14, 363, 10.1016/S0883-9026(98)00023-8
Jap, 2007, Testing a Life-cycle Theory of Cooperative Interorganizational Relationships: Movement across Stages and Performance, Management Science, 53, 260, 10.1287/mnsc.1060.0610
Jap, 2000, Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment, Journal of Marketing Research, 37, 227, 10.1509/jmkr.37.2.227.18735
Jaworski, 1993, Market Orientation: Antecedents and Consequences, Journal of Marketing, 57, 53, 10.2307/1251854
Karney, 1995, The Longitudinal Course of Marital Quality and Stability: A Review of Theory, Method, and Research, Psychological Bulletin, 118, 3, 10.1037/0033-2909.118.1.3
King, 1982, The Population Demography of Organizations: An Application to Retail and Services Establishment, Proceedings of the Annual Meeting of the Academy of Management, 48, 376
Klineberg, 1979
Kumar, 1995, The Effects of Perceived Interdependence on Dealer Attitudes, Journal of Marketing Research, 32, 348, 10.2307/3151986
Kumar, 1995, The Effects of Supplier Fairness on Vulnerable Resellers, Journal of Marketing Research, 32, 54, 10.2307/3152110
Larson, 1992, Network Dyads in Entrepreneurial Settings: A Study of the Governance of Exchange Relationships, Administrative Science Quarterly, 37, 76, 10.2307/2393534
Levinthal, 1988, Dynamics of Interorganizational Attachments: Auditor–Client Relationships, Administrative Science Quarterly, 33, 345, 10.2307/2392713
Lewis, 1991, A Model of Channel Member Performance, Dependence, and Satisfaction, Journal of Retailing, 67, 205
Lillis, 1976, Competitive Advantage Variation over the Life Cycle of a Franchise, Journal of Marketing, 40, 77, 10.2307/1251071
Lysgaard, 1955, Adjustment in a Foreign Society: Norwegian Fulbright Grantees Visiting the United States, International Social Science Bulletin, 7, 45
Maltz, 1996, Market Intelligence Dissemination across Functional Boundaries, Journal of Marketing Research, 33, 47, 10.2307/3152012
Nair, 2009, Valuing Exclusivity from Encroachment in Franchising, Journal of Retailing, 85, 206, 10.1016/j.jretai.2008.07.004
Narayandas, 2004, Building and Sustaining Buyer–Seller Relationships in Mature Industrial Markets, Journal of Marketing, 68, 63, 10.1509/jmkg.68.3.63.34772
Netemeyer, 1995, Trait Aspects of Vanity: Measurement and Relevance to Consumer Behavior, Journal of Consumer Research, 21, 612, 10.1086/209422
Nunnally, 1978
Oberg, 1960, Culture Shock: Adjustment to New Cultural Environment, Practical Anthropologist, 7, 177, 10.1177/009182966000700405
Oxenfeldt, 1968, Will Successful Franchise Systems Ultimately Become Wholly-owned Chains, Journal of Retailing, 44, 69
Palmatier, 2006, Factors Influencing the Effectiveness of Relationship Marketing: A Meta-analysis, Journal of Marketing, 70, 136, 10.1509/jmkg.70.4.136
Palmatier, 2009
Parker, 1972, Contractual Market Expansion: A Short Run Phenomenon?, International Journal of Physical Distribution & Logistics Management, 3, 222, 10.1108/eb014281
Peterson, 1990, Perceived Advantages of the Franchise Option from the Franchisee Perspective: Empirical Insights from a Service Franchise, Journal of Small Business Management, 28, 46
Pfeffer, 1978
Raudenbush, 2002
Ring, 1994, Developmental Processes of Cooperative Interorganizational Relationships, Academy of Management Review, 19, 90, 10.5465/amr.1994.9410122009
Robinson, 1996, Trust and Breach of the Psychological Contract, Administrative Science Quarterly, 41, 574, 10.2307/2393868
Schell, 1995, How Type A Franchisees Cope With Failed Businesses: An Analysis of Micro-and Macro-System Factors, Journal of Small Business and Entrepreneurship, 12, 27, 10.1080/08276331.1995.10600503
Schul, 1985, Channel Climate: Its Impact on Channel Member's Satisfaction, Journal of Retailing, 61, 9
Shane, 2006, The Effects of New Franchisor Partnering Strategies on Franchise System Size, Management Science, 52, 773, 10.1287/mnsc.1050.0449
Singh, 1986, Organizational Change and Organizational Mortality, Administrative Science Quarterly, 31, 587, 10.2307/2392965
Slotte-Kock Susanna, 2010, Entrepreneurship Research on Network Processes: A Review and Ways Forward, Entrepreneurship Theory and Practice, 34, 31, 10.1111/j.1540-6520.2009.00311.x
Smith, 2005
Solinger, 2008, Beyond the Three-Component Model of Organizational Commitment, Journal of Applied Psychology, 93, 70, 10.1037/0021-9010.93.1.70
Strutton, 1995, Psychological Climate in Franchising System Channels and Franchisor-Franchisee Solidarity, Journal of Business Research, 34, 81, 10.1016/0148-2963(94)00053-H
Spinelly, 1996, Toward a Theory of Conflict in the Franchise System, Journal of Business Venturing, 11, 329, 10.1016/0883-9026(96)00049-3
Thorelli, 1986, Networks: Between Markets and Hierarchies, Strategic Management Journal, 7, 37, 10.1002/smj.4250070105
Tikoo, 2002, Franchiser Influence Strategy Use and Franchisee Experience and Dependence, Journal of Retailing, 78, 183, 10.1016/S0022-4359(02)00064-7
Vaillant, 1993, Is the U-curve of Marital Satisfaction an Illusion? A 40-year Study of Marriage, Journal of Marriage and the Family, 55, 230, 10.2307/352971
Van de Ven, 1995, Explaining Development and Change in Organizations, Academy of Management Review, 20, 510, 10.2307/258786
Wang, 2009, Congruity's Role in Website Attitude Formation, Journal of Business Research, 62, 609, 10.1016/j.jbusres.2008.05.020
Wilson, 1995, An Integrated Model of Buyer-Seller Relationships, Journal of the Academy of Marketing Science, 23, 335, 10.1177/009207039502300414
Windsperger, 2001, The Fee Structure in Franchising: A Property Rights View, Economics Letters, 73, 219, 10.1016/S0165-1765(01)00491-8
Windsperger, 2006, Contractibility and Ownership Redirection in Franchising: A Property Rights View, Journal of Retailing, 82, 259, 10.1016/j.jretai.2006.06.001