Voluntary Use of Information Technology: An Analysis and Synthesis of the Literature

Journal of Information Technology - Tập 32 Số 2 - Trang 147-162 - 2017
Hsing‐Yi Tsai1, Deborah Compeau2, Darren Meister3
1Information Technology Management, Cedarville University, Cedarville, USA
2Department of Management, Information Systems, and Entrepreneurship, Washington State University, Pullman, WA, USA
3Information Systems, Richard Ivey School of Business, University of Western Ontario, London, ON, Canada

Tóm tắt

Voluntariness is recognized as an important influence on individual and collective technology acceptance. We conducted a comprehensive review of this literature and identified a rich set of voluntariness concepts and methods of operationalization. However, while considerable empirical evidence is reported in the literature, our review also revealed inconsistent results concerning the relationship between voluntariness and other concepts. Against that backdrop, we synthesized the literature into three types of voluntariness - perceived, intended and realizable voluntariness (RVOL), and showed how prior literature had not adequately accounted for RVOL. Moreover, we examined the multiple mechanisms that influence voluntariness and created a model to describe how to advance new knowledge about the important relationships among the three types of voluntariness and between voluntariness and user behavior. We argue that these concepts and relationships may help advance our knowledge of how a new technology is used individually and collectively in organizations.

Từ khóa


Tài liệu tham khảo

* References marked with an asterisk are the 61 studies in our final literature review pool.

10.1016/j.ijmedinf.2006.05.009

10.1108/17410391111097410

10.2307/249577

10.2307/3250951

10.1111/j.1540-5915.1997.tb01322.x

10.1006/ijhc.1996.0049

10.4018/joeuc.2012010105

10.2307/25148691

10.1007/978-3-642-69746-3_2

Ajzen I., 2005, Attitudes, Personality and Behavior

Alter S., 2014, Communication of the Association for Information Systems, 34, 1041

10.1016/j.im.2003.08.010

Anderson J.E., 2006, Journal of Information Systems Education, 17, 429

10.1057/ejis.2008.14

10.1177/002224298404800102

10.1145/227005.227006

10.1057/palgrave.ejis.3000717

10.1287/orsc.1040.0103

Brehm S.S., 1981, Psychological Reactance: A theory of freedom and control

10.1057/palgrave.ejis.3000438

10.1287/isre.1120.0444

10.1016/j.jsis.2005.04.001

10.17705/1jais.00239

10.1016/j.compedu.2014.11.017

10.1016/S0378-7206(98)00077-9

10.1097/PTS.0b013e3181d108db

10.1109/HICSS.2005.271

10.17705/1jais.00136

10.1109/HICSS.2002.994121

10.1186/1472-6963-13-175

10.1080/07421222.2003.11045748

10.2753/MIS0742-1222280306

10.1057/palgrave.ejis.3000629

Fishbein M., 1975, Belief Attitude, Intention, and Behavior: An introduction to theory and research

10.1046/j.1365-2753.2003.00403.x

10.1016/j.hitech.2003.10.001

10.1007/978-94-011-0349-7_17

10.1080/07421222.2003.11045751

10.1287/mnsc.40.4.440

Hebert M., 1994, Hospital & Health Services Administration, 39, 369

10.1007/s10799-010-0079-9

10.2307/41703498

10.1057/palgrave.ejis.3000663

10.1016/j.omega.2006.03.005

Igbaria M., 1997, Quarterly, 21, 279

Ignatiadis I., 2009, Scandinavian Journal of Information Systems, 21, 59

10.1145/236156.236183

Jasperson J.S., 2005, Quarterly, 29, 525

10.1287/isre.1100.0314

Karahanna E., 1999, Quarterly, 23, 183

10.1177/002200275800200106

10.1016/j.ijmedinf.2008.12.005

Klein K.J., 2000, Multilevel Theory Research, and Methods in Organizations: Foundations, Extensions, and New Directions, 3

10.2307/259164

10.2753/MIS0742-1222300406

10.1109/HICSS.2014.568

10.2307/25148692

10.1287/orsc.1060.0225

10.1145/1161345.1161355

10.1111/j.1468-2958.2009.01357.x

10.2307/23043493

10.17705/1jais.00235

10.1016/S0926-5805(02)00010-9

10.1111/j.1540-5915.1999.tb01611.x

10.2753/MIS0742-1222250110

10.1057/ejis.1996.26

Moore G.C., 1989, An Examination of the Implementation of Information Technology for End Users: A diffusion of innovations perspective

10.1287/isre.2.3.192

10.4018/irmj.2004070103

10.1287/isre.12.2.208.9697

10.1287/isre.13.1.50.96

Ramayah T., 2010, The Turkish Online Journal of Educational Technology, 9, 96

10.2307/41703485

10.2307/2392563

10.1057/palgrave.ejis.3000615

10.1016/j.chb.2008.02.011

10.1509/jmkg.66.3.98.18510

10.4018/joeuc.2004100102

10.25300/MISQ/2015/39.2.05

10.1023/A:1025186302598

10.1177/1088868308324518

van Slyke C., 2010, Communications of the Association for Information Systems, 27, 395

10.4018/irmj.2002010101

Vehring N., 2011, The Thirty Second International Conference on Information Systems, 1

10.1111/j.1540-5915.2008.00192.x

Venkatesh V., 2000, Information Systems Research, 46, 186

10.2307/30036540

Wang W., 2007, Journal of Information Science and Technology, 3, 5

Webster J., 2002, MIS Quarterly, 26, xiii

10.1037/h0031000

10.1057/ejis.2012.15

10.2307/20650298

Thông tin
Thông tin xuất bản

Journal of Information Technology

Tập 32 Số 2

147-162

Thông tin tác giả