Trust in managerial relationships

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Culbert, S. and McDonough, J. (1985), Radical Management: Power Politics and the Pursuit of Trust, The Free Press, New York, NY.

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Daley, D. and Vasu, M. (1998), “Fostering organizational trust in North Carolina: the pivotal role of administrators and political leaders”, Administration and Society, Vol. 30 No. 1, pp. 62–85.

Das, T. and Teng, B‐S. (1998), “Between trust and control: developing confidence in partner cooperation in alliances”, (Special Topic Forum on Trust in and between Organizations), Academy of Management Review, Vol. 23 No. 3, pp. 491–513.

Dasgupta, P. (1988), “Trust as a commodity”, in Gambetta, D. (Ed.), Trust: Making and Breaking Cooperative Relations, Basil Blackwell, Oxford, pp. 49–72.

Davis, J., Schoorman, D., Mayer, R. and Tan, H. (2000), “The trusted general manager and business unit performance: empirical evidence of a competitive advantage”, Strategic Management Journal, Vol. 21, pp. 563–76.

Dibben, M. (2000), Exploring Trust in the Entrepreneurial Venture, Macmillan Business, Basingstoke.

Doney, P. and Cannon, J. (1997), “An examination of the nature of trust in buyer‐seller relationships”, Journal of Marketing, Vol. 61 No. 2, pp. 35–52.

Doney, P., Cannon, J. and Mullen, M. (1998), “Understanding the influence of national culture on the development of trust”, (Special Topic Forum on Trust in and Between Organizations), Academy of Management Review, Vol. 23 No. 3, pp. 601–21.

Dunn, J. (1988), “Trust and political agency”, in Gambetta, D. (Ed.), Trust: Making and Breaking Cooperative Relations, Basil Blackwell, Oxford, pp. 73–93.

Elsbach, K. and Elofson, G. (2000), “How the packaging of decision explanations affects perceptions of trustworthiness”, Academy of Management Journal, Vol. 43 No. 1, pp. 80–9.

Emerson, R. (1992), “Social exchange theory”, in Rosenberg, M. and Turner, R. (Eds), Social Psychology – Sociological Perspectives, Transaction Publishers, Piscataway, NJ, pp. 31–65.

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Fletcher, G. and Simpson, J. (2001), “Ideal standards in close relationships”, in Forgas, J. , Williams, K. and Wheeler, L. (Eds), The Social Mind: Cognitive and Motivational Aspects of Interpersonal Behavior, Cambridge University Press, Cambridge, pp. 257–73.

Fukuyama, F. (1995), Trust: The Social Virtues and the Creation of Prosperity, The Free Press, New York, NY.

Gersick, C., Bartunek, J. and Dutton, J. (2000), “Learning from academia: the importance of relationships in professional life”, Academy of Management Journal, Vol. 43 No. 6, pp. 1026–44.

Glaeser, E., Laibson, D., Scheinkman, J. and Soutter, C. (2000), “Measuring trust”, Quarterly Journal of Economics, Vol. 115 No. 3, pp. 811–37.

Govier, T. (1993), “An epistemology of trust”, International Journal of Moral and Social Studies, Vol. 8 No. 2, pp. 155–74.

Granovetter, M. (1985), “Economic action and social structure: the problem of embeddedness”, American Journal of Sociology, Vol. 91, pp. 481–510.

Gulati, R. (1995), “Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances”, Academy of Management Journal, Vol. 38 No. 1, pp. 85–113.

Harrison, R., Dibben, M. and Mason, C. (1997), “The role of trust in the informal investor's investment decision: an exploratory analysis”, Entrepreneurship: Theory and Practice, Vol. 21 No. 4, pp. 63–82.

Hogg, M. (2001), “Social categorization and uncertainty reduction”, in Forgas, J. , Williams, K. and Wheeler, L. (Eds), The Social Mind: Cognitive and Motivational Aspects of Interpersonal Behavior, Cambridge University Press, Cambridge, pp. 323–49.

Holmes, J. (1991), “Trust and the appraisal process in close relationships”, in Jones, W.H. and Perlman, D. (Eds), Advances in Personal Relationships, Vol. 2, Jessica Kingsley, London, pp. 57–104.

Hosmer, L. (1995), “Trust: the connecting link between organizational theory and philosophical ethics”, Academy of Management Review, Vol. 20 No. 2, pp. 379–404.

Hwang, P. and Burgers, W. (1997), “Properties of trust: an analytical view”, Organizational Behavior and Human Decision Processes, Vol. 69 No. 1, pp. 67–73.

Iacobucci, D. and Ostrom, A. (1996), “Commercial and interpersonal relationships: using the structure of interpersonal relationships to understand individual‐to‐individual, individual‐to‐firm, and firm‐to‐firm relationships in commerce”, International Journal of Research in Marketing, pp. 53–72.

Jeffries, F. and Reed, R. (2000), “Trust and adaptation in relational contracting”, Academy of Management Review, Vol. 25 No. 4, pp. 873–90.

Knee, C.R. (1998), “Implicit theories of relationships: assessment and prediction of romantic relationship initiation, coping and longevity”, Journal of Personality and Social Psychology, Vol. 72 No. 2, pp. 360–70.

Korczynski, M. (2000), “The political economy of trust”, Journal of Management Studies, Vol. 37 No. 1, pp. 1–21.

Korsgaard, M., Schweiger, D. and Sapienza, H. (1995), “Building commitment, attachment, and trust in strategic decision‐making”, (Special Forum on Intra and Interorganizational Cooperation), Academy of Management Review, Vol. 38 No. 1, pp. 60–85.

Kramer, R. (1994), “The sinister attribution error: paranoid cognition and collective distrust in organizations”, Motivation and Emotion, Vol. 18, pp. 199–230.

Kramer, R. (1996), “Divergent realities and convergent disappointments in the hierarchic relation: trust and the intuitive auditor at work”, in Kramer, T. and Tyler, R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA, pp. 216–45.

Kramer, R. (1999), “Trust and distrust in organizations: emerging perspectives, enduring questions”, Annual Review of Psychology, Vol. 50, pp. 569–98.

Leana, C. and Van Buren, H. (1999), “Organizational social capital and employment practices”, Academy of Management Review, Vol. 24 No. 3, pp. 538–55.

Lewicki, R. and Bunker, B. (1996), “Developing and maintaining trust in work relationships”, in Kramer, R.M. and Tyler, T. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA, pp. 114–39.

Lewicki, R., McAllister, D. and Bies, R. (1998), “Trust and distrust: new relationships and realities”, (Special Topic Forum on Trust in and between Organizations), Academy of Management Review, Vol. 23 No. 3, pp. 438–59.

Lewis, J. and Weigert, A. (1985), “Trust as a social reality”, Social Forces, Vol. 63, pp. 967–85.

Lorenz, E.H. (1988), “Neither friends nor strangers: informal networks of subcontracting in French industry”, in Gambetta, D. (Ed.), Trust: Making and Breaking Cooperative Relations, Basil Blackwell, Oxford, pp. 194–210.

Luhmann, N. (1979), Trust and Power, John Wiley & Sons, Chichester.

Luhmann, N. (1988), “Familiarity, confidence, trust: problems and alternatives”, in Gambetta, D. (Ed.), Trust: Making and Breaking Cooperative Relations, Basil Blackwell, Oxford, pp. 94–108.

McAllister, D. (1995), “Affect and cognition‐based trust as foundation for interpersonal cooperation in organizations”, (Special Forum on Intra and Interorganizational Cooperation), Academy of Management Journal, Vol. 38 No. 1, pp. 24–59.

McKnight, D. and Chervany, N. (1996), The Meanings of Trust, Working Paper 96‐04 Carlson School of Management, University of Minnesota.

McKnight, D., Cummings, L. and Chervany, N. (1998), “Initial trust formation in new organizational relationships”, (Special Topic Forum on Trust in and between Organizations), Academy of Management Review, Vol. 23 No. 3, pp. 473–91.

Macy, M. and Skvoretz, J. (1998), “The evolution of trust and cooperation between strangers: a computational model”, American Sociological Review, Vol. 63, pp. 638–60.

Mayer, R., Davis, J. and Schoorman, F. (1995), “An integrative model of organizational trust”, Academy of Management Review, Vol. 20 No. 3, pp. 709–34.

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Meyerson, D., Weick, K. and Kramer, R. (1996), “Swift trust and temporary groups”, in Kramer, R.M. and Tyler, T.R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA,, pp. 166–95.

Mishra. A. (1993), Breaking down organizational boundaries during crisis: the role of mutual trust, paper presented at the annual meeting of the Academy of Management, Atlanta, GA, August.

Mishra, A. and Morrisey, M. (1990), “Trust in employee/employer relationships: a survey of West Michigan managers”, Public Personnel Management, Vol. 19 No. 4, pp. 443–63.

Molm, L., Takahashi, N. and Peterson, G. (2000), “Risk and trust in social exchange: an experimental test of a classical proposition”, The American Journal of Sociology, Vol. 105 No. 5, pp. 1396–430.

Montgomery, J. (1998), “Toward a role‐theoretic conception of embeddedness”, The American Journal of Sociology, Vol. 104 No. 1, pp. 92–126.

Newell, S. and Swan, J. (2000), “Trust and inter‐organizational networking”, Human Relations, Vol. 53 No. 10, pp. 1287–309.

Norris, S. and Zweigenhaft, R. (1999), “Self‐monitoring, trust, and commitment in romantic relationships”, The Journal of Social Psychology, Vol. 139 No. 2, pp. 215–21.

Parkhe, A. (1998), “Understanding trust in international alliances”, Journal of World Business, Vol. 33 No. 3, pp. 219–32.

Powell, W.W. (1996), “Trust‐based forms of governance”, in Kramer, R.M. and Tyler, T.R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA, pp. 51–67.

Seligman, A. (1998), “Trust and sociability: on the limits of confidence and role expectations”, (Special Invited Issue: Money, Trust, Speculation and Social Justice), American Journal of Economics and Sociology, Vol. 57 No. 4, pp. 391–401.

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Sheppard, B.H. and Sherman, D.M. (1998), “The grammars of trust: a model and general implications”, (Special Topic Forum on Trust in and between Organizations), Academy of Management Review, Vol. 23 No. 3, pp. 422–38.

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