Trait conscientiousness, leader‐member exchange, job satisfaction and organizational citizenship behaviour: A test of an integrative model

Journal of Occupational and Organizational Psychology - Tập 80 Số 3 - Trang 539-554 - 2007
Laurent Lapierre1, Rick D. Hackett2
1University of Ottawa, Canada
2#N##TAB##TAB##TAB##TAB# McMaster University, Canada#N##TAB##TAB##TAB#

Tóm tắt

Competing theoretical models were tested, linking organizational citizenship behaviour (OCB) to trait conscientiousness, job satisfaction and leader‐member‐exchange (LMX) quality. Meta‐analytic structural equation modelling results provide strongest support for a model wherein more conscientious employees display more OCB, which enhances LMX quality, leading to greater job satisfaction. In‐turn, employees reciprocate their higher job satisfaction by demonstrating more OCB. Beyond supporting the view that OCB represents employee reciprocation for the satisfying job experiences typically stemming from higher‐quality LMX, our findings help to legitimize the notion that OCB may be used, particularly by more conscientious employees, as a means of nurturing higher‐quality LMX and to gain access to more satisfying job experiences.

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Journal of Occupational and Organizational Psychology

Tập 80 Số 3

539-554

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