Training and Effective Employee Information Technology Use

Journal of Management - Tập 32 Số 5 - Trang 721-743 - 2006
Janet H. Marler1, Xiaoya Liang2, James H. Dulebohn3
1Management Department, School of Business, State University of New York at Albany, 1400 Washington Ave., Albany, NY 12222,
2Department of Business Administration, Fudan University, Shanghai, China
3School of Labor and Industrial Relations and Eli Broad Graduate School of Management, Michigan State University, East Lansing

Tóm tắt

Using longitudinal survey data from a matched sample of 94 administrative employees across a range of job levels in an organization that was implementing a Web-based enterprise-wide resource planning software system, the authors examined the relationships between technology training and employees’ acceptance and preparation for mandated technology use. Structural equation analyses indicated that employees’ beliefs about resources to support use of new software mediated the relationship between technology training and intention to use new software outside of formal training and prior to mandated use. Theoretical and practical implications are discussed.

Từ khóa


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Thông tin xuất bản

Journal of Management

Tập 32 Số 5

721-743

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