Towards communication and learning based leadership

Emerald - 2009
EveliinaSaari1, HeliTalja1
1[Technical Research Centre of Finland, Espoo, Finland]

Tóm tắt

PurposeManagement systems designed for the purposes of the industrial era are not sufficient to rise to the challenge of knowledge‐creating organizations. This paper seeks to analyse how the motives and aims of top management and knowledge workers differ from each other. In order to avoid confrontation between managerialism and research work logic, the paper suggests building up a communication and learning‐based leadership model.Design/methodology/approachBased on findings from the previous research projects, the paper analyses the challenges arising from the gap between top‐down type management and the research built on a bottom‐up basis. The empirical observations are based on the studies of organizational changes and development of research groups in Finnish public research organizations.FindingsThe paper presents four new constructions that the management and personnel of a research organization tend to interpret very differently: the tension between freedom and control, formation of research strategies, applicability of business management models to research organizations, and the meaning of structural changes.Practical implicationsThe paper offers guidelines for constructing dialogue between managers and knowledge workers and highlights the importance of embedding communication and learning as an integral part of a knowledge organization's practice. Crossing of positions and building up accessible arenas and forms for continuous communication between managers and employees are encouraged.Originality/valueThe four constructions present a new framework for understanding the worldviews of top managers and employees in knowledge creating organizations when facing the challenges of globalization.

Từ khóa


Tài liệu tham khảo

Ansoff, I. (1965), Corporate Strategy, McGraw‐Hill, New York, NY.

Bower, J.L. and Gilbert, C.G. (2007), “How managers' everyday decisions create or destroy your company's strategy”, Harvard Business Review, February, pp. 72‐9.

Cavaleri, S.A. and Fearon, D.S. (2000), “Integrating organizational learning and business praxis: a case of intelligent project management”, The Learning Organization, Vol. 7 No. 5, pp. 251‐8.

Chandler, A.D. (1962), Strategy and Structure, MIT Press, Cambridge, MA.

Currie, G. and Procter, S.J. (2005), “The antecedents of middle manager's strategic contribution: the case of a professional bureaucracy”, Journal of Management Studies, Vol. 42 No. 7, pp. 1325‐56.

Finnish Sectoral Research Council (2006), Memorandum of the Finnish Sectoral Research Working Group, Publication Series of the Office of Finnish Council of State 21/2006, DNr: VKN003:00/2006, Finnish Sectoral Research Council, Helsinki (in Finnish).

Galbraith, J.R. (1977), Organization Design, Addison‐Wesley, Reading, MA.

Giddens, A. (1984), The Constitution of Society, University of California Press, Berkeley, CA.

Kallio, K. (2008), Developmental Impact Evaluation Process Enhancing Learning in a Research Organization – Perspectives of the Participants, Management and Developer of the Process, VTT Publications 681, VTT, Espoo (in Finnish).

Mintzberg, H. (1983), Structure in Fives. Designing Effective Organizations, Prentice‐Hall, London.

Mintzberg, H. and McHugh, A. (1985), “Strategy formation in an adhocracy”, Administrative Science Quarterly, Vol. 30 No. 2, pp. 160‐97.

Nonaka, I. and Takeuchi, H. (1995), The Knowledge Creating Company. How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, New York, NY.

Perez‐Freije, J. and Enkel, E. (2007), “Creative tension in the innovation process. How to support the right capabilities”, European Management Journal, Vol. 25 No. 1, pp. 11‐24.

Rowley, J. and Gibbs, P. (2008), “From learning organization to practically wise organization”, The Learning Organization, Vol. 15 No. 5, pp. 356‐72.

Saari, E. (1995), Can Research Groups be Founded? A Case Study on a Group Experiment in the Metals Laboratory of the Technical Research Centre of Finland During 1989‐1991, VTT Research Notes 1627, VTT, Espoo (in Finnish).

Saari, E. (2003), The Pulse of Change in Research Work. A Study of Learning and Development in a Research Group, Helsinki University Press, Helsinki.

Saari, E. (2007), Success Factors and Ways of Promoting Learning in VTT's Top Teams. Interview Report 27.3.2007, Technical Research Centre of Finland, Espoo, Internal Report (in Finnish).

Saari, E., Hyytinen, K. and Lähteenmäki‐Smith, K. (2008a), “Developmental impact evaluation as a method for directing and learning in research and development work”, Hallinnon Tutkimus (Administrative Studies), Vol. 27 No. 1, pp. 35‐48.

Saari, E., Kallio, K. and Hyytinen, K. (2008b), “Learning from the users of research: defences, insights and fragile endeavours as manifestations of expansive learning”, paper presented at International Conference on Organizational Learning, Knowledge and Capabilities (OLKC), The Danish School of Education, University of Aarhus, Copenhagen, 28‐30 April.

Talja, H. (2006), Expert Organization in a Time of Change, Technical Research Centre of Finland, Espoo, Publications 620 (in Finnish).

Talja, H., Miettinen, A. and Buhanist, B. (2008), “Navigating and managing in an environment of flux”, submitted to Nordiska Organisasjons Studier.

Thompson, D. (1967), Organizations in Action, McGraw‐Hill, New York, NY.

Tsoukas, H. and Chia, R. (2002), “On organizational becoming: rethinking organizational change”, Organization Science, Vol. 13 No. 5, pp. 567‐82.

Uhl‐Bien, M., Russ, M. and McKelvey, B. (2007), “Complexity leadership theory: shifting leadership from the industrial age to the knowledge era”, The Leadership Quarterly, Vol. 18, pp. 298‐318.

Virkkunen, J. (1990), Rationalizing Control or Managing Development? Concept of Efficience in the Management by Results and Possibilities for Overcoming it, Hakapaino Oy, Helsinki.

Weick, K.E. and Quinn, R.E. (1999), “Organizational change and development”, Annual Review of Psychology, Vol. 50, pp. 361‐86.

Wilke, G., Binney, G. and Williams, C. (2005), Living Leadership. A Practical Guide for Ordinary Heroes, Trans‐Atlantic Publications, Philadelphia, PA.