Tóm tắt
Notes the emergence of major centres of excellence as a sign of the health of operations management as a discipline in the UK. Cites various institutions and their particular areas of expertise. Points out that the research assessment exercise remains a key point of discussion. Considers strengths and weaknesses of current research in the field. Looks to the future of operations as a discipline in the UK, suggesting the need for a multi‐disciplinary approach truly tempered with the reality of human behaviour and motivation.