The effects of diversity on business performance: Report of the diversity research network

Human Resource Management - Tập 42 Số 1 - Trang 3-21 - 2003
Thomas A. Kochan1,2, Katerina Bezrukova3, Robin J. Ely4, Susan E. Jackson5, Aparna Joshi6, Karen A. Jehn3, Jonathan Leonard7, David I. Levine7,8, David A. Thomas4
1MIT Sloan School of Management
2MIT Workplace Center
3Wharton School, University of Pennsylvania,
4Harvard Business School,
5School of Management and Labor Relations, Rutgers University
6Institute of Labor and Industrial Relations, University of Illinois, Urbana-Champaign
7Haas School of Business, University of California, Berkeley
8Institute of Industrial Relations

Tóm tắt

AbstractThis article summarizes the results and conclusions reached in studies of the relationships between race and gender diversity and business performance carried out in four large firms by a research consortium known as the Diversity Research Network. These researchers were asked by the BOLD Initiative to conduct this research to test arguments regarding the “business case” for diversity. Few positive or negative direct effects of diversity on performance were observed. Instead a number of different aspects of the organizational context and some group processes moderated diversity‐performance relationships. This suggests a more nuanced view of the “business case” for diversity may be appropriate. © 2003 Wiley Periodicals, Inc.

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