The Importance of Building a Foundation for User Involvement in Information System Projects

Project Management Journal - Tập 33 Số 1 - Trang 20-26 - 2002
James J. Jiang1, Edward Chen2, Gary Klein3
1University of Central Florida, College of Business Administration, Department of Management Information Systems, P.O. Box 160000, Orlando, FL 32816-1400 USA
2Southeastern Louisiana University, Management Department, P.O. Box 350, Hammond, LA 70402-0350 USA
3University of Colorado at Colorado Springs, College of Business and Administration, 1420 Austin Bluffs Parkway, Colorado Springs, CO 80933-7150 USA

Tóm tắt

User involvement in the process of developing information systems has long been known to be a critical component of eventual success. This study examines the importance of building an acceptable foundation for the interactions between the stakeholders in the project's outcome. A model is developed and empirically tested via a survey that explains the relationship between the foundation, the amount of user-related risk, and the project performance. The partnering activities used to build the foundation prove to be significant in the eventual process and should be considered as part of each development project.

Từ khóa


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Thông tin xuất bản

Project Management Journal

Tập 33 Số 1

20-26

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