Tóm tắt
Management is seen as a process common to all functions of an organisation. Clarification of objectives, planning, organising, directing and controlling Theory X and Theory Y as two extremes of management style are examined. The Blake and Mouton Managerial Grid, as a means of comparing styles, is discussed, as is Likert's four‐fold model of management systems. It is concluded that attention should be focused on the people‐organisation relationships.