TQM Implementation

Emerald - Tập 17 Số 7 - 1993
ToddHolder, LorinWalker

Tóm tắt

A self‐assessment of TQM applications at Super‐conducting Super Collider Laboratory in Dallas, Texas, USA. This was conducted using Thomas Gilbert′s model for asking the requisite questions, from September 1991‐93. Shows that although many TQM applications fail, some are successful. Reviews what fostered success and what improvements are needed.

Từ khóa


Tài liệu tham khảo

Gilbert T.F., 1978, Human Competence: Engineering Worthy Performance

Beer M., 1990, Harvard Business Review, 158

Schaffer R.H., 1992, Harvard Business Review, 80

1991, Business Week

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Emerald

Tập 17 Số 7

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