Social Network-Based Discriminatory Pricing Strategy

Springer Science and Business Media LLC - Tập 14 - Trang 239-256 - 2003
Mengze Shi1
1Rotman School of Management, University of Toronto, Toronto, Canada

Tóm tắt

In this paper we study such pricing practices like MCI's Friends and Family Program that employ price discriminations on the basis of callers' social ties. We characterize a consumer's personal communication network by the number of strong and weak ties that the consumer has. We then derive a consumer's demand for communication service from the structure of the consumer's personal communication network. A monopoly firm's social network-based discriminatory pricing strategy consists of a menu of price plans, each plan targeting at one type of social networks. Our paper provides useful guidelines for the design of optimal social network-based discriminatory pricing strategies. We show that a firm may offer price discounts to communications between “friends and family members” in order to extract a larger profit from communications between callers with weak ties.

Tài liệu tham khảo

Adams, William J. and Janet L. Yellen. (1976). “Commodity Bundling and the Burden of Monopoly,” Quarterly Journal of Economics, 90(3), 475–498. Angwin, Julia. (2001). “Talk is Cheap: AOL's Buddy Lists Spark Race to Harness the Power of 'Presence',” Wall Street Journal, (March 23), A1. Brown, Jacqueline Johnson and Peter H. Reingen. (1987). “Social Ties and Word-of-Mouth Referral Behavior,” Journal of Consumer Research, 14, 350–362. Dimmick, John W., Scott Patterson, and Jaspreet Sikand. (1996). “Personal Telephone Networks: A Typology and Two Empirical Studies,” Journal of Broadcasting & Electronic Media, 40, 45–59. Dolan, Robert. (1987). “Quantity Discounts: Managerial Issues and Research Opportunities,” Marketing Science, 6(1), 1–24. Freeman, L. C. (1986). “The Impact of Computer Based Communication on the Social Structure of an Emerging Scientific Specialty,” Social Networks, 6, 201–221. Frenzen, Jonathan and Harry Davis. (1990). “Purchasing Behavior in Embedded Markets,” Journal of Consumer Research, 17(June), 1–12. Frenzen, Jonathan and Kent Nakamoto. (1993). “Structure, Cooperation, and the Flow of Market Information,” Journal of Consumer Research, 20(December), 360–375. Goldenberg, Jacob, Barak Libai, and Eitan Muller. (2001). “Talk of the Network: A Complex Systems Look at the Underlying Process of Word-of-Mouth,” Marketing Letters, 12(3), 211–223. Granovetter, Mark S. (1973). “The Strength of Weak Ties,” American Journal of Sociology, 78(6), 1360–1380. Granovetter, Mark S. (1985). “Economic Action and Social Structure: The Problem of Embeddedness,” American Journal of Sociology, 91(3), 481–510. Iacobucci, Dawn. (1996). Networks in Marketing. Thousand Oaks, CA: Sage Publications. Katz, Michael L. (1983). “Non-Uniform Pricing, Output and Welfare under Monopoly,” The Review of Economics Studies, 50(1), 37–56. Laffont, Jean-Jacques, Patrick Rey, and Jean Tirole. (1998). “Network Competition I: Overview and Non-Discriminatory Pricing,” Rand Journal of Economics, 29(1), 1–37. Mitchell, Bridger M. (1978). “Optimal Pricing of Local Telephone Service,” American Economic Review, 68(4), 517–537. Oi, Walter Y. (1971). “A Disneyland Dilemma: Two-Part Tariffs for a Mickey Mouse Monopoly,” Quarterly Journal of Economics, (February), 77–96. Shi, Mengze, Jeongwen Chiang, and ByongDo Rhee. (2003). “Price Competition with Reduced Consumer Switching Costs: The Case of “Wireless Number Portability” in the Cellular Phone Industry,” Working paper, University of Toronto. Skander, Essegaier, Z. John Zhang, and Sunil Gupta. (2002). “The Pricing of Access Services,” Marketing Science, 21(2), 160–177. Smoreda, Zbigniew and Christian Licoppe. (2000). “Gender-Specific Use of Domestic Telephone,” Social Psychology Quarterly, 63(3), 238–252. Tirole, Jean. (1988). The Theory of Industrial Organization. Kambridge, MA: The MIT Press. Wasserman, Stanley and Katherine Faust. (1994). Social Network Analysis: Methods and Applications, Cambridge University Press. Wilson, Robert. (1993). Nonlinear Pricing. Oxford: Oxford University Press.