Shooting the messenger: Outsiders critical of your group are rejected regardless of argument quality

British Journal of Social Psychology - Tập 52 Số 2 - Trang 386-395 - 2013
Sarah Esposo1, Matthew J. Hornsey1, Jennifer R. Spoor2
1The University of Queensland, St Lucia, Queensland, Australia#TAB#
2La Trobe University, Melbourne, Victoria, Australia

Tóm tắt

People are more resistant to criticisms of their group when those criticisms are made by an outgroup rather than an ingroup member, a phenomenon referred to as the intergroup sensitivity effect (ISE). The current study compared four competing models of how argument quality would moderate the ISE, with a view to establishing the complex interrelationships between source and message effects in group‐directed criticism. Quality of the argument affected responses to ingroup critics, but not to outgroup critics. For outsiders who wish to promote positive change and reform in a group culture, this leads to a somewhat depressing conclusion: their message is likely to be rejected regardless of whether it is objectively ‘right’, well‐considered, well‐justified, or well‐argued.

Từ khóa


Tài liệu tham khảo

Chaiken S., 1989, Unintended thought, 1212

10.1037/0022-3514.66.3.460

10.1037/0022‐3514.36.4.424

10.1348/014466609X473938

10.1080/10463280500436040

10.1348/014466606X170315

10.1177/0146167207301029

10.1177/0146167203261295

Hornsey M. J., 2012, Feedback: The communication of praise, criticism, and advice, 123

10.1002/ejsp.90

10.1111/j.1468‐2958.2007.00314.x

10.1002/ejsp.212

10.1177/0146167292182005

10.1037/0022‐3514.58.5.812

10.1177/1088868307309606

10.1111/j.1467‐9280.2009.02333.x

Perloff R. M., 2003, The dynamics of persuasion: Communication and attitudes in the 21st Century

Petty R. E., 1986, Advances in experimental social psychology, 123

10.1177/0146167210362980

10.1111/j.1468‐958.1988.tb00170.x

Reynolds R. A., 2002, The Persuasion handbook: Developments in theory and practice, 428

Sutton R. M., 2008, Stereotype dynamics: Language‐based approaches to the formation, maintenance, and transformation of stereotypes, 339

10.1177/0146167205282992

10.1111/j.2044‐309.1994.tb01026.x

10.1002/ejsp.2420220204

Thông tin
Thông tin xuất bản

British Journal of Social Psychology

Tập 52 Số 2

386-395

Thông tin tác giả