Psychological contract breach and work performance
Tóm tắt
Từ khóa
Tài liệu tham khảo
Aguinis, H. (2002), “Estimation of interaction effects in organizational studies”, Organizational Research Methods, Vol. 5 No. 3, pp. 207‐11.
Aguinis, H., Beaty, J.C., Boik, R.J. and Pierce, C.A. (2005), “Effect size and power in assessing moderating effects in categorical variables using multiple regression: a 30‐year review”, Journal of Applied Psychology, Vol. 90 No. 1, pp. 94‐107.
Aiken, L.S. and West, S.G. (1991), Multiple Regression: Testing and Interpreting Interactions, Sage Publications, San Francisco, CA.
Aselage, J. and Eisenberger, R. (2003), “Perceived organizational support and psychological contracts: a theoretical integration”, Journal of Organizational Behavior, Vol. 24, pp. 491‐509.
Atkinson, S. and Butcher, D. (2003), “Trust in managerial relationships”, Journal of Managerial Psychology, Vol. 18 No. 4, pp. 282‐304.
Bakker, A.B., Hakanen, J.J., Demerouti, E. and Xanthopoulou, D. (2007), “Job resources boost work engagement, particularly when job demands are high”, Journal of Educational Psychology, Vol. 99 No. 2, pp. 274‐84.
Bhattacharya, R., Devinney, T.M. and Pillutla, M.M. (1998), “A formal model of trust based on outcomes”, Academy of Management Review, Vol. 23 No. 3, pp. 459‐72.
Blau, P.M. (1964), Exchange and Power in Social Life, John Wiley & Sons, New York, NY.
Byrne, Z.S. and Hochwarter, W.A. (2008), “Perceived organizational support and performance. relationships across levels of organizational cynicism”, Journal of Managerial Psychology, Vol. 23 No. 1, pp. 54‐72.
Chiaburu, D.S. and Harrison, D.A. (2008), “Do coworkers make the place? Conceptual synthesis and meta‐analysis of lateral social influences on perceptions, attitudes, OCBs, and performance”, Journal of Applied Psychology, Vol. 93 No. 5, pp. 1082‐103.
Colquitt, J.A. (2001), “On the dimensionality of organizational justice: a construct validation measure”, Journal of Applied Psychology, Vol. 86 No. 3, pp. 386‐400.
Conway, N. and Briner, R.B. (2005), Understanding Psychological Contracts at Work. A Critical Evaluation of Theory and Research, Oxford University Press, Oxford.
Coyle‐Shapiro, J.A.M. (2002), “A psychological contract perspective on organizational citizenship behaviors”, Journal of Organizational Behavior, Vol. 23, pp. 927‐46.
Coyle‐Shapiro, J.A.M. and Conway, N. (2004), “The employment relationship through the lens of social exchange”, in Coyle‐Shapiro, J.A.M., Shore, L.M., Taylor, M.S. and Tetrick, L.E. (Eds), The Employment Relationship. Examining Psychological and Contextual Perspectives, Oxford University Press, Oxford, UK, pp. 5‐28.
Coyle‐Shapiro, J.A.M. and Conway, N. (2005), “Exchange relationships: examining psychological contracts and perceived organizational support”, Journal of Applied Psychology, Vol. 90 No. 4, pp. 774‐81.
Cropanzano, R. and Mitchell, M.S. (2005), “Social exchange theory: an interdisciplinary review”, Journal of Management, Vol. 31 No. 6, pp. 874‐900.
Dirks, K.T. and Ferrin, D.L. (2002), “Trust in leadership: meta‐analytic findings and implications for research and practice”, Journal of Applied Psychology, Vol. 87 No. 4, pp. 611‐28.
Dulac, T., Coyle‐Shapiro, J.A.M., Henderson, D.J. and Wayne, S.J. (2008), “Not all responses to breach are the same: the interconnection of social exchange and psychological contract processes in organizations”, Academy of Management Journal, Vol. 51 No. 6, pp. 1079‐98.
Dunn, J.R. and Schweitzer, M.E. (2005), “Feeling and believing: the influence of emotion and trust”, Journal of Personality and Social Psychology, Vol. 88 No. 5, pp. 736‐48.
Eisenberger, R., Huntington, R., Hutchinson, S. and Sowa, D. (1986), “Perceived organizational support”, Journal of Applied Psychology, Vol. 71 No. 3, pp. 500‐7.
Eisenberger, R., Lynch, P., Aselage, J. and Rohdieck, S. (2004), “Who takes the most revenge? Individual differences in negative reciprocity norm endorsement”, Personality and Social Psychology Bulletin, Vol. 30 No. 6, pp. 787‐99.
Elangovan, A.R. and Shapiro, D.L. (1998), “Betrayal of trust in organizations”, Academy of Management Review, Vol. 23 No. 3, pp. 547‐66.
Erdogan, B., Kraimer, M.L. and Liden, R.C. (2004), “Work value congruence and intrinsic career success: the compensatory roles of leader‐member exchange and perceived organizational support”, Personnel Psychology, Vol. 57, pp. 305‐32.
Evans, M.G. (1985), “A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis”, Organizational Behavior and Human Decision Processes, Vol. 36, pp. 305‐23.
Gabarro, J.J. and Athos, J. (1976), Interpersonal Relations and Communications, Prentice‐Hall, New York, NY.
Gerstner, C.R. and Day, D.V. (1997), “Meta‐analytic review of leader‐member exchange theory: correlates and construct issues”, Journal of Applied Psychology, Vol. 82 No. 6, pp. 827‐44.
Gouldner, A.W. (1960), “The norm of reciprocity: a preliminary statement”, American Sociological Review, Vol. 25 No. 2, pp. 161‐78.
Guest, D.E. (1998), “Is the psychological contract worth taking seriously?”, Journal of Organizational Behavior, Vol. 19, pp. 649‐64.
Guest, D.E. (2004), “The psychology of the employment relationship: an analysis based on the psychological contract”, Applied Psychology: An International Review, Vol. 53 No. 4, pp. 541‐55.
Johnson, J.L. and O'Leary‐Kelly, A.M. (2003), “The effects of psychological contract breach and organizational cynicism: not all social exchange violations are created equal”, Journal of Organizational Behavior, Vol. 24, pp. 627‐47.
Kickul, J. and Lester, S.W. (2001), “Broken promises: equity sensitivity as a moderator between psychological contract breach and employee attitudes and behavior”, Journal of Business and Psychology, Vol. 16 No. 2, pp. 191‐218.
Kwong, J.Y.Y. and Leung, K. (2002), “A moderator of the interaction effect of procedural justice and outcome favorability: importance of the relationship”, Organizational Behavior and Human Decision Processes, Vol. 87 No. 2, pp. 278‐99.
Lavelle, J.J., Rupp, D.E. and Brockner, J. (2007), “Taking a multifoci approach to the study of justice, social exchange, and citizenship behavior: the target similarity model”, Journal of Management, Vol. 33 No. 6, pp. 841‐66.
Masterson, S.S., Lewis, K., Goldman, B.M. and Taylor, M.S. (2000), “Integrating justice and social exchange: the differing effects of fair procedures and treatment on work relationships”, Academy of Management Journal, Vol. 43 No. 4, pp. 738‐48.
Mayer, R.C., Davis, J.H. and Schoorman, F.D. (1995), “An integrative model of organizational trust”, Academy of Management Review, Vol. 20 No. 3, pp. 709‐34.
Molden, D.C. and Higgins, E.T. (2005), “Motivated thinking”, in Holyoak, K.J. and Morrison, R.G. (Eds), Cambridge Handbook of Thinking and Reasoning, Cambridge University Press, New York, NY, pp. 295‐317.
Morrison, E.W. and Robinson, S.L. (1997), “When employees feel betrayed: a model of how psychological contract violation develops”, Academy of Management Review, Vol. 22 No. 1, pp. 226‐56.
Morrow‐Hollow, N. (1994), “The M‐word: multicollinearity in multiple regression”, Social Work Research, Vol. 18 No. 4, pp. 247‐51.
Mumford, M.D. and Peterson, N.G. (1999), “The O*NET content model: structural considerations in designing jobs”, in Peterson, N.G., Mumford, M.D., Borman, W.C., Jeanneret, P.R. and Fleishman, E.A. (Eds), An Occupational Information System for the 21st Century: The Development of O*NET, American Psychological Association, Washington, DC, pp. 21‐30.
Organ, D.W. (1988), Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington Books, Lexington, MA.
Podsakoff, P.M., MacKenzie, S.B., Lee, J.‐Y. and Podsakoff, N.P. (2003), “Common method biases in behavioral research: a critical review of the literature and recommended remedies”, Journal of Applied Psychology, Vol. 88, pp. 879‐903.
Restubog, S.L.D. and Bordia, P. (2006), “Workplace familism and psychological contract breach in the Philippines”, Applied Psychology: An International Review, Vol. 55 No. 4, pp. 563‐85.
Rhoades, L. and Eisenberger, E. (2002), “Perceived organizational support: a review of the literature”, Journal of Applied Psychology, Vol. 87 No. 4, pp. 698‐714.
Robinson, S.L. (1996), “Trust and breach of the psychological contract”, Administrative Science Quarterly, Vol. 41 No. 4, pp. 574‐99.
Robinson, S.L. and Morrison, E.W. (1995), “Psychological contracts and OCB: the effects of unfulfilled obligations on civic virtue behavior”, Journal of Organizational Behavior, Vol. 16 No. 3, pp. 289‐98.
Robinson, S.L. and Morrison, E.W. (2000), “The development of psychological contract breach and violation: a longitudinal study”, Journal of Organizational Behavior, Vol. 21, pp. 525‐46.
Robinson, S.L. and Rousseau, D.M. (1994), “Violating the psychological contract: not the exception but the norm”, Journal of Organizational Behavior, Vol. 15 No. 3, pp. 245‐59.
Rousseau, D.M. (1995), Psychological Contracts in Organizations. Understanding Written and Unwritten Agreements, Sage, Thousand Oaks, CA.
Spector, P.E. (2006), “Method variance in organizational research: truth or urban legend?”, Organizational Research Methods, Vol. 9, pp. 221‐32.
Shore, L.M., Tetrick, L.E. and Barksdale, K. (1999), “Measurement of transactional and exchange relationships”, paper presented at the Annual Meeting of the Society for Industrial and Organizational Psychology (SIOP), Atlanta, GA.
Shore, L.M., Tetrick, L.E., Lynch, P. and Barksdale, K. (2006), “Social and economic exchange: construct development and validation”, Journal of Applied Social Psychology, Vol. 36 No. 4, pp. 837‐67.
Shore, L.M., Tetrick, L.E., Taylor, M.S., Coyle‐Shapiro, J.A.M., Liden, R.C. and Parks, J.M. (2004), “The employee‐organization relationship: a timely concept in a period of transition”, in Martocchio, J.J. (Ed.), Research in Personnel and Human Resources Management, Elsevier, Oxford, pp. 291‐370.
Suazo, M.M., Martínez, P.G. and Sandoval, R. (2009), “Creating psychological and legal contracts through human resource practices: a signaling theory perspective”, Human Resource Management Review, Vol. 19 No. 2, pp. 154‐66.
Tekleab, A.G. and Chiaburu, D.S. (2004), “Integrating social exchange relationship constructs: evaluation of antecedents and outcomes”, paper presented at the annual conference of the Society for Industrial and Organizational Psychology (SIOP), Chicago, IL.
Tekleab, A.G. and Taylor, M.S. (2003), “Aren't there two parties in an employment relationship? Antecedents and consequences of organization‐employee agreement on contract obligations and violations”, Journal of Organizational Behavior, Vol. 24, pp. 585‐608.
Tekleab, A.G., Takeuchi, R. and Taylor, M.S. (2005), “Extending the chain of relationships among organizational justice, social exchange, and employee reactions: the role of contract violations”, Academy of Management Journal, Vol. 48 No. 1, pp. 146‐57.
Tsui, A.S., Pearce, J.L., Porter, L.W. and Tripoli, A.M. (1997), “Alternative approaches to the employee‐organization relationship: does investment in employees pay off?”, Academy of Management Journal, Vol. 40 No. 5, pp. 1089‐121.
Turnley, W.H. and Feldman, D.C. (1999a), “The impact of psychological contract violations on exit, voice, loyalty, and neglect”, Human Relations, Vol. 52 No. 7, pp. 895‐922.
Turnley, W.H. and Feldman, D.C. (1999b), “A discrepancy model of psychological contract violations”, Human Resource Management Review, Vol. 9 No. 3, pp. 367‐86.
Turnley, W.H., Bolino, M.C., Lester, S.W. and Bloodgood, J.M. (2003), “The impact of psychological contract fulfillment on the performance of in‐role and organizational citizenship behaviors”, Journal of Management, Vol. 29 No. 2, pp. 187‐206.
Wayne, S.J., Shore, L.M. and Liden, R.C. (1997), “Perceived organizational support and leader‐member exchange: a social exchange perspective”, Academy of Management Journal, Vol. 40 No. 1, pp. 82‐111.
Williams, L.J. and Anderson, S.E. (1991), “Job satisfaction and organizational commitment as predictors of organizational citizenship and in‐role behaviors”, Journal of Management, Vol. 17 No. 3, pp. 601‐17.
Zhang, A.Y., Tsui, A.S., Song, L.J., Li, C. and Jia, A.L. (2008), “How do I trust thee? The employee‐organization relationship, supervisory support, and middle manager trust in the organization”, Human Resource Management, Vol. 47 No. 1, pp. 111‐32.
Zhao, H., Wayne, S.J., Glibkowski, B.C. and Bravo, J. (2007), “The impact of psychological contract breach on work‐related outcomes: a meta‐analysis”, Personnel Psychology, Vol. 60, pp. 647‐80.
Bal, P.M., De Lange, A.H., Jansen, P.G.W. and Van der Velde, M.E.G. (2008), “Psychological contract breach and job attitudes: a meta‐analysis of age as a moderator”, Journal of Vocational Behavior, Vol. 72 No. 1, pp. 143‐58.
Lambert, L.S., Edwards, J.R. and Cable, D.M. (2003), “Breach and fulfillment of the psychological contract: a comparison of traditional and expanded views”, Personnel Psychology, Vol. 56, pp. 895‐934.
