Tóm tắt
Traditionally, training is seen as simply an activity to be
undertaken when all other priorities have been satisfied. The process,
still viewed by a majority as imparting knowledge and skills, has
progressed slowly from being trainer‐centred to student‐centred. Now, in the 1990s, training must become
self‐financing with its costs being recoverable by an identifiable
increase in efficiency and quality. The means of achieving this
objective is to use the problem‐centred approach in which pressing,
company‐specific problems are resolved in a training context ready for
immediate application in the workplace, and the necessary learning is
achieved during the process.