Privacy: Recognition of a Consumer Right

Journal of Public Policy and Marketing - Tập 10 Số 1 - Trang 149-166 - 1991
Cathy Goodwin1
1School of Management of the University of Alaska, Fairbanks

Tóm tắt

This paper presents an overview of consumer privacy that integrates the public policy and behavioral literatures. Consumer privacy is defined in terms of control over information disclosure and the environment in which a consumer transaction occurs. These two dimensions generate a 2×2 matrix, identifying four states of privacy based on control over environment, information disclosure, both, or neither. For each state, managerial and policy implications can be derived.

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