Practice note: Is mediation suitable for complaints of workplace bullying?

10.2307/259136

10.1177/001872679404700701

Babiak P., 2006, Snakes in Suits: When Psychopaths go to Work

Bond S. A., 2010, “Psychosocial Safety Climate, Workplace Bullying and Symptoms of Posttraumatic Stress, Organization Development Journal, 28, 37

Branch S., 2008, International Journal of Organisational Behaviour, 13, 4

10.5172/jmo.2007.13.3.264

10.1002/crq.153

Caponecchia C., 2007, “The Problem with ‘Workplace Psychopaths’, Australian and New Zealand Journal of Occupational Health and Safety, 23, 403

Caponecchia C., 2009, “Distinguishing Between Bullying, Harassment and Violence: A Risk Management Approach, Australia and New Zealand Journal of Occupational Health and Safety, 25, 439

Clarke J.“Working with Monsters: How to Identify and Protect Yourself from the Workplace Psychopath.” Sydney: Random House 2005.

Dollard M., 2004, “Incorporating Psychosocial Issues into Our Conceptual Models of OHS, Journal of Occupational Health and Safety, 20, 345

10.1037/a0016578

10.1108/01437729910268588

Einarsen S., 2003, Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, 3

10.1080/13594329408410497

10.1080/13594329608414854

10.1080/03069880410001723576

Field T., 1996, Bullying in Sight

10.1006/jvbe.2001.1803

10.1037/a0016637

Glassl F., 1994, Conflict Management: A Handbook for Managers and Consultants

10.1080/02678370903395568

Hockley C., 2002, Silent Hell: Workplace Violence and Bullying

Hoel H., 2003, Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, 203

Keashly L., 2003, Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, 339

10.1111/0019-8676.00144

10.2190/WR.13.3.e

10.1080/13594329608414853

Liefooghe A., 2003, Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, 219

10.2753/ATP1084-1806320104

10.1037/0021-9010.93.1.95

10.1037/0021-9010.89.4.647

10.1891/088667007782793174

Moore C., 2003, The Mediation Process: Practical Strategies for Resolving Conflict

10.1080/13594320802651403

10.1108/00483480910920697

10.1016/j.scaman.2008.04.004

10.1108/00483480910920697

Tehrani N., 2003, Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, 270

10.5465/1556375

10.1080/13594329608414855

10.1177/002200278102500107

Zapf D., 1999, “Organisational, Work Group Related and Personal Causes of Mobbing/Bullying at Work, International Journal of Manpower, 70, 10.1108/01437729910268669

Zapf D., 2003, Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, 103

10.1080/13594320143000834

10.1080/13594329608414856