Organizational teamworking frameworks: evidence from UK and USA‐based firms
Tóm tắt
Draws from case study research conducted in 14 UK and USA‐based manufacturing and service firms, most with mature teamworking structures. Aims to examine practitioner perspectives and current practices in teamworking and to assess the strategic contribution that work‐based teams are making to quality improvement.
Từ khóa
Tài liệu tham khảo
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Garvin, D.A. (1995, “Leveraging processes for strategic advantage”, Harvard Business Review, September‐October, pp. 77‐90.
O’Brien, D. and Wainwright, J. (1993, “Winning as a team of teams ‐ transforming the mindset of the organisation at National and Provincial Building Society”, The Journal of Corporate Transformation, Vol. 1, No. 3.
Teare, R., Scheuing E., Atkinson, C. and Westwood, C. (Eds) (1997, Teamworking and Quality Improvement: Lessons from British and North American Organizations, Cassell, London and New York, NY.