Organisational Change and Leadership in a University: A Business School Case

A new definition of university organisation structures has begun to emerge. Customers in the form of students determine what the senior university departments offer. Staff members work in programme teams to manage and organise delivery. A professor is simply one grade of staff within the university available to teach or left to his own devices in research. Vice Chancellors now spend much of their time in the role of industrial relations officers. To make the whole industrial relations job that much more fascinating, virtually all academic staff have tenure—a sophisticated notion that goes well beyond contemporary concepts of unfair dismissal.