Navigating Ambulatory Referral: A Standardized Process

SAGE Publications - Tập 12 Số 4 - Trang 55-59 - 1999
Nancy Nancy, Marie Marie, Fran Fran

Tóm tắt

Significant funding and structure changes to healthcare in Ontario in the mid-90's led The Hospital for Sick Children in Toronto to examine patient referral processes. In an effort to streamline access and encourage more appropriate referrals, the hospital tested and implemented three major changes. This article outlines these changes using the PDSA (Plan, Do, Study, Act) improvement framework and summarizes the results from this project.

Tài liệu tham khảo

Langley G., 1996, The Improvement Guide: A Practical Approach to Enhancing Organizational Performance Koonce R., The Human Face of Change. 1996. Training & Development, January: 23.
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Thông tin xuất bản

SAGE Publications

Tập 12 Số 4

55-59

Thông tin tác giả