Models, styles and metaphors: understanding the management of discipline

Employee Relations - Tập 20 Số 4 - Trang 349-364 - 1998
AnthonyFenley1
1Ruskin College, Oxford, UK

Tóm tắt

This article looks at discipline as a workplace issue, considers what is meant by good industrial relations, and how the effective management of discipline can contribute to positive workplace relationships. It argues that the punitive, corrective and revisionist models of discipline do not provide a satisfactory explanation of managerial behaviour. It contends that valuable and relevant insights can be provided by McGregor’s classic study on management. Finally, the article considers the value of metaphor as a means of understanding organisational behaviour, and utilises four animal metaphors to describe and prescribe four distinct types of management conduct in disciplinary situations.

Từ khóa


Tài liệu tham khảo

ACAS (1976), Code of Practice 1: Disciplinary Practice and Procedures in Employment, ACAS, London.

ACAS (1987), Discipline at Work: The ACAS Advisory Booklet, ACAS, London, revised 1990.

ACAS (1998), Annual Report: 1997, ACAS, London.

Amsa, P. (1986), “Organisational culture and work group behaviour: an empirical study”, Journal of Management Studies, Vol. 23 No. 3.

Anderman, S.D. (1972), Voluntary Dismissals Procedure and the Industrial Relations Act, PEP, London.

Arvey, R.D. and Ivancevich, J.M. (1980), “Punishment in organisations: a review, propositions and research suggestions”, Academy of Management Review, Vol. 5.

Ashdown, R.T. and Baker, K.H. (1973), In Working Order: A Study of Industrial Discipline, Manpower Paper No. 6, Department of Employment, London.

Banderet, M.E. (1986), “Discipline at the workplace: a comparative study of law and practice, I: the sources and substance of disciplinary law”, International Labour Review, Vol. 125 No. 3.

Beyer, J.M. and Trice, H.M. (1984), “A field study of the use and perceived effects of discipline in controlling work performance”, Academy of Management Journal, Vol. 27 No. 4.

Chia, R (1996), “Teaching paradigm shifting in management education: university business schools and the entrepreneurial imagination”, Journal of Management Studies, Vol. 33 No. 4.

Cleverley, G. (1971), Managers and Magic, Longman, London.

Crozier, M. (1964), The Bureaucratic Phenomena, University of Chicago, Chicago, IL.

Dobson, J.R. (1982), “What is good industrial relations?”, Employee Relations, Vol. 4 No. 2.

Du Gay, P., Salaman, G. and Rees, C.B. (1996), “The conduct of management and the management of conduct: contemporary managerial discourse and the constitution of the competent manager”, Journal of Management Studies, Vol. 33 No. 3.

Edwards, P.K. (1989), “The three faces of discipline”, in Sissons, K. (Ed.), Personnel Management in Britain, Basil Blackwell, Oxford.

Elias, P. (1981), “Fairness in unfair dismissal: trends and tensions”, Industrial Law Journal, Vol. 109 No. 4.

Fenley, A. (1984), “Attitudes towards industrial discipline”, unpublished ESRC report.

Goodrich, C. (1975), The Frontier of Control: A Study in British Workplace Politics, Pluto Press Edition, London.

Gouldner, A.W. (1954), Patterns of Industrial Bureaucracy: A Case Study of Modern Factory Administration, Free Press, New York, NY.

Henry, S. (1983), Private Justice: Towards Integrated Theorising in the Sociology of Law, Routlege Kegan and Paul, London.

Hopcraft, A. (1992), “The football man”, The Observer, 12 April.

Huberman, J. (1964), “Discipline without punishment”, Harvard Business Review, Vol. 42 No. 4, pp. 62‐8.

Hunter, E.K. and Schwartz, J.G. (Eds) (1972), A Critique of Economic Theory, Penguin, Harmondsworth.

Jones, D. L. (1961), Arbitration and Industrial Discipline, Bureau of Industrial Relations, University of Michigan, Ann Arbour, MI.

Kalecki, M. (1943), “The political consequences of full employment”, in Hunter, E.K. and Schwartz, J.G. (Eds), A Critique of Economic Theory, Penguin, Harmondsworth, pp. 420‐30.

Locke, R.R. (1996), The Collapse of the American Management Mystique, Oxford University Press, Oxford.

McGregor, D. (1987), The Human Side of Enterprise, Penguin, Harmondsworth.

Mellish, M. and Collis Squires, N. (1976), “Legal and social norms in discipline and dismissals”, Industrial Law Journal, September, Vol. 5.

Morgan, G. (1986), Images of the Organisation, Sage, London.

Osigweh, C.A.B. and Hutchison, W.H. (1990), “To punish or not to punish”, Personnel Review, Vol. 12 No. 3.

Redeker, J. (1983), Discipline: Policies and Procedures, Bureau of National Affairs, Washington, DC.

Rieple, A. and Vyakarnam, S. (1996), “The case for managerial ruthlessness”, British Journal of Management, Vol. 7 No. 1.

Wallen, S. (1974), The Saul Wallen Papers, Cornell University, Ithaca, NY.

Wheeler, H.N. (1976), “Punishment theory and industrial discipline”, Industrial Relations, Vol. 15 No. 2.