Mexican and Swedish Managers' Perceptions of the Impact of EIS on Organizational Intelligence, Decision Making, and Structure*

Decision Sciences - Tập 30 Số 3 - Trang 632-658 - 1999
Dorothy E. Leidner, Sven Carlsson1, Joyce J. Elam2, Martha Corrales-Estrada3
1School of Economics and Management, Lund University, Ole Römers väg 6, SE-223 63 Lund Sweden
2Department of DSIS, Florida International University, University Park Campus, Miami, FL 33199
3ITESM, Sucursalde Correos “J”, Monterrey, N.L. Mexico 64849

Tóm tắt

Although information technologies in business organizations around the world may be very similar, the meanings conveyed through the technologies may be dependent on managerial values and national culture. Cultural differences need to be understood before information technology developed for organizations in one country can be effectively implemented in organizations in another country. Drawing on survey responses from managers using Executive Information Systems (EIS) across many organizations in Mexico, Sweden, and the United States, the current study examined whether cultural differences influence perceptions of the relationship between Executive Information Systems' use and various outcomes related to decision‐making behaviors and processes. The study found significant differences, predicted by cultural factors, in the impact of EIS use on senior management decision making. The findings confirm the notion that IT is used by executives to reinforce the decision‐making behaviors valued in their culture.

Từ khóa


Tài liệu tham khảo

10.2307/257749

10.1016/0268-4012(95)00059-3

Applegate L. M., 1987, Lockheed‐Georgia Company: Executive information systems

Applegate L. M., 1988, Phillips 66 Company: Executive information systems

10.1287/mnsc.40.1.14

10.2307/249770

Bergeron F. Raymond L. &Lagorge M.(1991).Top managers evaluate the attributes of EIS.DSS‐91 Transactions(Ilze Zigurs Ed.) 6–14.

10.1016/0167-9236(94)00007-F

10.2307/258862

Carlsson S., 1996, Implementing systems for supporting management decisions

Condon J. C., 1985, Good neighbors: Communicating with the Mexicans

DeRossi F., 1971, The Mexican entrepreneur

Fitzgerald G., 1992, Executive information systems and their development in the U. K, International Information Systems, 1

10.1177/009365097024004001

Hall E. T., 1976, Beyond culture

Hasan H., 1994, EIS in the Australian public sector, Journal of Decision Systems, 3, 301

Ho T. H. Raman K. S. &Watson R. T.(1989).Group decision support systems: The cultural factor.Proceedings of the Tenth Annual International Conference on Information Systems Boston MA 119–129.

Hofstede G., 1980, Culture's consequences: International differences in workrelated values

Hofstede G., 1985, The interaction between national and organizational value systems, Journal of Management Studies, 81

Hofstede G., 1991, Cultures and organizations: Software of the mind

Hofstede G., 1988, The Confucius connection: From cultural roots to economic growth, Organizational Dynamics, 76, 4

Holtham C., 1994, Executive information systems and senior management: Principles and practice, Journal of Decision Systems, 5, 259

10.1111/j.1540-5915.1986.tb00223.x

10.1057/palgrave.jibs.8490404

10.2307/256358

Kras E. S., 1991, La administración Mexicana en transición (Mexican management in transition)

Kras E. S., 1995, Management in two cultures: Bridging the gap between U. S. and Mexican managers

10.1145/78607.78613

10.1287/mnsc.40.1.40

10.2307/248889

Leidner D. E., 1993, Executive information systems: Their impact on executive decision making, Journal of Management Information Systems, 139, 10.1080/07421222.1993.11518014

10.1287/orsc.6.6.645

10.1177/002194369102800306

10.2307/2392603

McBride N.(1995).The role of executive information systems in organisations: An interpretive analysis. In J. F. Nunamaker Jr. & R. H. Sprague Jr. (Eds.) Proceedings of the Twenty‐Eighth Annual Hawaii International Conference on System Sciences Vol. III 110–119.

10.2307/255551

Moran R. T., 1994, NAFTA: Managing the cultural differences

Nunnally J. C., 1967, Psychometric theory

Osborn C. S., 1989, Xerox Corporation: Executive support systems

Pervan G. P. &McNeely M.(1994).Implementing and sustaining executive information systems: Influencing factors in mining industry context. In J. F. Nunamaker Jr. & R. H. Sprague Jr. (Eds.) Proceedings of the Twenty‐Eighth Annual Hawaii International Conference on System Sciences Vol. III 101–109.

Pervan G. P. &Rhua R.(1995).Executive information systems in Australia: Current status and some historical comparisons. In J. F. Nunamaker Jr. & R. H. Sprague Jr. (Eds.) Proceedings of the Twenty‐Ninth Annual Hawaii International Conference on System Sciences Vol. II 110–119.

Peterson R. B., 1993, Managers and national culture: A global perspective

Raman K. S., 1994, Global information systems and technology, 493

Ramos S., 1962, Profile of man and culture in Mexico

Rockart J., 1988, Executive support systems: The emergence of top management computer use

10.1287/isre.5.1.23

10.1287/isre.7.2.198

10.1016/0167-9236(94)00005-D

10.2307/249431

10.1080/07421222.1988.11517825