Marketing survey research best practices: evidence and recommendations from a review of JAMS articles

Springer Science and Business Media LLC - Tập 46 - Trang 92-108 - 2017
John Hulland1, Hans Baumgartner2, Keith Marion Smith3
1Terry College of Business; University of Georgia; Athens USA
2Smeal College of Business, Penn State University, State College, USA
3D’Amore-McKim School of Business, Northeastern University, Boston, USA

Tóm tắt

Survey research methodology is widely used in marketing, and it is important for both the field and individual researchers to follow stringent guidelines to ensure that meaningful insights are attained. To assess the extent to which marketing researchers are utilizing best practices in designing, administering, and analyzing surveys, we review the prevalence of published empirical survey work during the 2006–2015 period in three top marketing journals—Journal of the Academy of Marketing Science (JAMS), Journal of Marketing (JM), and Journal of Marketing Research (JMR)—and then conduct an in-depth analysis of 202 survey-based studies published in JAMS. We focus on key issues in two broad areas of survey research (issues related to the choice of the object of measurement and selection of raters, and issues related to the measurement of the constructs of interest), and we describe conceptual considerations related to each specific issue, review how marketing researchers have attended to these issues in their published work, and identify appropriate best practices.

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