MANAGERIAL HUMOR AND SUBORDINATE SATISFACTION
Tóm tắt
Humor may be a useful managerial tool, contributing to effectiveness and subordinate satisfaction. A survey explored 290 workers' job satisfaction and impressions of supervisors as a function of subject age, subject sex, supervisor sense of humor, and supervisor sexual humor. Subjects rating their supervisors high in sense of humor reported higher job satisfaction and rated other supervisor qualities higher than did subjects rating their supervisors low in sense of humor. In general, the differences between ratings, given low and high sense of humor supervisors, were greater for younger (under 15) subjects than older. Older females downgraded supervisors who used sexual humor, while younger females and males did not. Future research should attempt to relate humor to objective measures of leader effectiveness.
Từ khóa
Tài liệu tham khảo
Decker, W. H. (1985a). Impressions of managers using sexual humor. Proceedings of the Southwest American Institute for Decision Sciences, pp. 66-68.
Decker, W. H. (1985b). Perceptions of managers and professors using self-disparaging humor. Proceedings of the Southeast American Institute for Decision Sciences, pp. 190-192.
Duncan W. J., 1982, Management Review, 7, 136
Erikson, E. H. (1972). Eight ages of man. In C. S Lavatelli & F. Stendler (Eds.), Readings in child development. New York: Harcourt, Brace, & Jovanovich.
Lippitt G. L., 1982, Training and Development Journal, 36, 98
McGhee, P. E. (1979). Humor: Its origin and development. San Francisco: W. H. Freeman.