Tóm tắt
Explains what makes a good manager in the words of the managing
director of the largest catering firm in The Netherlands and leader in a
fast growing market. In 1991 Van Hecke served 250,000 meals a day at 750
different staff restaurants. Since catering is people′s business and
management centres on people, good leadership is essential for Van Hecke
– it implies an open mind, charisma, natural authority, dominance
and vision. Within Van Hecke, leadership is not only a skill, but an
attitude. Conclusion: it is a matter of character.
